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At Kelso Industries, 5,000+ employees across 40+ companies work together to deliver exceptional HVAC, mechanical, plumbing, refrigeration, and electrical solutions nationwide. Join us to grow your career, make an impact, and be part of a team where innovation, excellence, and safety come first.

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General Manager – Supreme HVAC

Position Summary

Supreme HVAC is seeking an experienced, hands-on General Manager to lead the overall performance and continued growth of the business. The General Manager has responsibility for all facets of the company, including operations, financial performance, customer experience, employee leadership, business development, safety, and organizational effectiveness.

This position serves as the senior leader for the business and is accountable for delivering strong financial and operational results while maintaining the high level of service and relationships that have built Supreme HVAC's reputation in the market.

The ideal candidate is a proven HVAC leader who understands both the operational and financial sides of the business. This individual will be comfortable leading field and office teams, managing a P&L, improving processes, developing employees, building customer relationships, and identifying opportunities to grow the business.

Key Responsibilities

Business & Operational Leadership

Provide overall leadership and direction for Supreme HVAC, with accountability for the performance of the business.
Oversee day-to-day HVAC operations, including service, maintenance, repair, installation, scheduling, dispatch, and supporting office functions.
Establish clear operating priorities, performance expectations, and accountability across the organization.
Ensure work is scheduled, executed, documented, and completed efficiently while maintaining high standards for quality and customer service.
Evaluate existing workflows, systems, and processes and implement improvements that increase productivity, efficiency, scalability, and profitability.
Use operational and financial data to identify trends, address performance gaps, and make informed business decisions.
Partner with corporate and shared-service teams to effectively support business operations and strategic initiatives.
Lead the organization effectively through seasonal demand fluctuations, changing business priorities, and continued growth.

Financial & P&L Management

Own and manage the financial performance of the business, including revenue, gross margin, operating expenses, EBITDA/profitability, and cash performance.
Develop and manage annual budgets, forecasts, operating plans, and financial targets.
Review P&L statements and key financial and operational metrics to understand business performance and identify areas requiring action.
Manage controllable expenses while ensuring appropriate resources are available to support employees, customers, and business growth.
Identify and execute cost-saving, productivity, and margin-improvement initiatives.
Monitor labor utilization, productivity, material costs, inventory, purchasing, and other major drivers of profitability.
Share accountability for receivables and collections and ensure appropriate controls around cash, equipment, parts, materials, and inventory.
Maintain appropriate inventory levels while minimizing excess inventory, waste, and unnecessary working capital.

Sales, Growth & Business Development

Drive achievement of company revenue and sales goals in partnership with sales, service, operations, and corporate leadership.
Develop strategies to expand existing customer relationships and generate new business opportunities.
Maintain strong relationships with key customers and participate directly in strategic customer discussions when appropriate.
Identify opportunities for additional services, maintenance agreements, replacement opportunities, new markets, and other revenue streams.