About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.

We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.

At Kaseya, we don't just raise the bar. We build it.

Position Summary

Kaseya is seeking an experienced Release Train Engineer (RTE) to join our Business Applications team and help transform our legacy Lead-to-Cash platform into a scalable, best-in-class solution that supports the company's continued growth.

This is a newly created role responsible for establishing and institutionalizing the Release Train Engineer function within the organization. While agile practices, tools, and engineering teams are already in place, the successful candidate will build the Agile Release Train (ART) operating model, establish effective planning and coordination practices, and improve cross-team alignment, dependency management, and delivery predictability.

The ideal candidate has successfully built an RTE or equivalent ART-level capability in an organization where the function did not previously exist. This individual must be comfortable operating in an evolving environment, earning trust across Engineering, Product Management, and senior leadership, and translating agile principles into practical delivery improvements. The role requires a hands-on leader who can establish structure, coach teams, resolve cross-functional challenges, and create sustainable practices that improve how work flows across the organization.

Key Responsibilities

Assess the current organizational structure, team topology, agile ceremonies, tooling, and delivery workflows to identify bottlenecks, dependencies, and opportunities to improve delivery effectiveness.
Define and establish the RTE function, including its responsibilities, operating model, governance practices, and engagement with Engineering, Product Management, Architecture, and senior leadership.
Design and implement an Agile Release Train (ART) structure and establish or optimize Program Increment (PI) Planning and associated planning cadences.
Own cross-team dependency management by maintaining dependency boards, tracking commitments, identifying upstream and downstream impacts, and proactively resolving blockers across teams.
Apply the ROAM framework (Resolved, Owned, Accepted, Mitigated) to identify, document, assign, and track risks throughout PI Planning and execution.
Work directly within agile delivery tools, including Jira, Azure DevOps, or equivalent platforms, to structure work items, map dependencies, configure dashboards, and maintain transparent ART-level reporting.
Partner with Scrum Masters and delivery teams to assess ceremony effectiveness, coach agile practices, improve team collaboration, and strengthen alignment between planned work and actual delivery.
Facilitate ART Syncs, Scrum of Scrums, Product Owner Syncs, System Demos, Inspect and Adapt (I&A) workshops, and retrospectives to drive alignment, surface impediments, and implement measurable improvements.