Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

Department

Data & Analytics

About The Team

The Data & Analytics team is Justworks' data center of excellence — a connected set of functions spanning analytics, data science, analytics engineering, data governance, and platform data/ML engineering. You'll find a highly collaborative group motivated by craft, shared learning, and a genuine commitment to growing our impact for customers.

This role sits within our Analytics team, which owns how we understand company-level performance, including analysis for our most critical strategic programs. You'll be directly responsible for understanding the drivers of business performance and turning that understanding into recommendations for business leaders.

Who You Are

You are a strategic thinker and a strong problem solver. You can take an ambiguous question, break it down, and reach a sound answer. You take initiative and communicate clearly with senior leaders.

This is a highly consultative role accountable for generating analysis and insights that support programmatic decision-making and materially impact the business. Some recurring reporting comes with the job, but the focus is analysis: why a key metric moved, whether a program is working, and where the business should focus next. You'll own problems end to end, from framing the question with the business owner to forming and testing hypotheses and presenting a recommendation.

Reporting to the Senior Manager, Analytics, you'll lead 4-5 analysts as a player-coach, staying hands-on in the work while developing how the team thinks and communicates.

What You Will Work On

Performance & Program Analytics

Performance measurement establish key performance indicators for the business and its strategic programs and track performance over time
Performance diagnosis explain what's driving performance and why key metrics move, connecting signals across data sources and flagging issues early
Program analytics assess performance across our key strategic programs (e.g. Acquisition, Partnerships, Product Diversification) and where they can improve
Recommendations present findings with a clear recommendation, the evidence behind it, and the tradeoffs involved

Team Leadership & Partnership

Lead and develop a team of analysts through hiring, feedback, and career growth, coaching them to frame the question, form a hypothesis, and lead with the "so what"
Work closely with business leaders to understand priorities and help manage the team's time such that it goes to the highest-value work
Partner with Analytics Engineering and Data Governance so the team's work is built on trusted data and consistent metric definitions
Coordinate with Advanced Analytics on when a question needs an experiment or a model to advance our understanding

Embrace AI & Modern Ways of Working

Bring a strong AI test-and-integrate philosophy to your work, identifying points of leverage and efficiencies for delivering impactful analytical work
Establish practical guidelines for how the team uses AI tools in its analysis, including how output is reviewed before it is shared
Perform other related responsibilities as needed based on department and/or organizational needs