Senior Manager, Advanced Analytics
Who We Are
At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
Our Values
If this sounds like you, you’ll fit right in.
Department
Data & Analytics
About The Team
The Data & Analytics team is Justworks' data center of excellence — a connected set of functions spanning analytics, data science, analytics engineering, data governance, and platform data/ML engineering. You'll find a highly collaborative group motivated by craft, shared learning, and a genuine commitment to growing our impact for customers.
Advanced Analytics is our decision intelligence team, helping leaders make the company's biggest bets: where to invest, what to charge, and what plan to commit to.
Who You Are
You are an experienced analytics leader with a rigorous mindset and a strong eye for how decisions get made. You work on the decisions that shape the business: How should we split next year's marketing budget? What should we charge for a new product? Which customers are worth the most to acquire and keep? What plan should we commit to?
This role owns the models behind those decisions. You choose the right method for each question, build it with your team, and stand behind the recommendation when leaders act on it. You're comfortable with imperfect data and with problems where a clean experiment isn't possible. You can explain forecasts, experiments, and models to both technical and non-technical audiences, and you are clear about the tradeoffs and uncertainty in every call.
Reporting to the Senior Director, Enterprise Analytics, you'll build and lead a team of data scientists focused on advanced analytics for Finance, Marketing, and Product Marketing. Work will include pricing analysis, forecasting, MMM, etc. We have done this work for years, however this is a new team built to give it dedicated focus, depth, and a long-term roadmap.
What You Will Work On
Team Leadership
- Build and lead a team of data scientists through hiring, professional development, goal-setting, feedback, and recognition
- Develop and implement a roadmap for Advanced Analytics aligned with Justworks strategic priorities and the decisions Finance, Marketing, and Product Marketing need to make
- Set clear standards for when a decision calls for a quick analysis, an experiment, or a model
Decision Intelligence
- Financial and business modeling - revenue, churn, and lifetime value models that shape annual plans, targets, and investment choices
- Marketing mix modeling - guide how marketing budget is allocated across channels, including offline and out-of-home
- Pricing and monetization - pricing research such as conjoint analysis and willingness to pay, to inform what we charge and how we package it
- Causal inference and incrementality - establish what actually drives results using experiments, holdouts, geo tests, and quasi-experimental methods
Partnership & Standards
- Partner with business leaders to go beyond the initial request, frame the decision, and design the right technical approach
- Own the methods behind the team's models, and partner with Data Governance and Analytics Engineering so those models are built on trusted data that executives can rely on
- Set the standard for AI-assisted analytics, including where AI tools are used, where human review is required, and how analysis and model outputs are validated
- Perform other related responsibilities as needed based on department and/or organizational needs