About iTradeNetwork

At iTradeNetwork, we provide advanced supply chain software and insights tailored to the food & beverage industry. Our mission is clear and ambitious: To feed the world. From the start, we’ve been dedicated to tackling the most pressing challenges within food and beverage supply chains, delivering innovative solutions and expert support that make a measurable impact.

Our cutting-edge technology helps businesses streamline complex procurement and fulfillment processes, minimize food waste, optimize inventory, manage compliance risk, and scale profitably. We’re proud to serve an elite customer base, including 13 of the top 25 North American grocers, 8 of the top 10 foodservice distributors, and 8 of the top 10 global food and beverage manufacturers.

Today, we're building an AI-first company — meaning AI isn't a feature we bolt on, it's the foundation for how we design products, make decisions, and ship software. Cerena is proof of that in action: powered by the most connected supply chain network in food and beverage, iTradeNetwork's Solution Suite replaces error-prone manual workflows with faster, smarter tools — driving real results for our customers, and ultimately, for the consumers who depend on them.

iTradeNetwork's Leadership Principles

iTradeNetwork’s purpose is to feed the world — and everything we do is guided by the principles below. Every team member is expected to embody and champion these principles across the organization.

Bias for Action

We value speed and avoid analysis paralysis. We develop conviction, make informed decisions quickly, and take calculated risks to maintain momentum — knowing that swift progress is essential for innovation and growth.

Customer Obsession

We work relentlessly to delight our customers. We work backward from their needs to solve pain points and create solutions that surprise and earn their loyalty. We obsess over customers, not competitors.

Data & Metrics Driven

We operate with facts, not opinions. We dive deep into data and use metrics to measure progress, ground every decision in rigorous analysis, and push for clarity and measurable outcomes.

Raise the Bar

We continuously push for improvement — in ourselves, our teams, and the company. We hire and develop exceptional talent, setting ever-higher standards that elevate performance and drive excellence.

Operational Excellence Through Process

We build lasting processes that optimize for efficiency. By developing, testing, and documenting each process, we create consistency and scale through automation, enabling continuous improvement across the business.

Ownership Mindset

We take responsibility for our work and aim for long-term success. We use resources wisely, stay accountable, and roll up our sleeves to get things done — no task is beneath us.

Earn Trust

We build trust through integrity, transparency, and mutual respect. We communicate openly, own our mistakes, listen actively, and remain open to feedback as an opportunity for growth.

JOB SUMMARY

We are seeking a Continuous Improvement Director to work directly alongside cross-functional teams—Product, Engineering, Customer Support, Operations, and Corporate functions—embedding structured, repeatable continuous improvement practices at the team level. Rather than defining strategy from the top down, you will roll up your sleeves with teams to run Kaizen events, structured problem-solving, and process mapping, coaching them until that thinking becomes second nature and the work outlasts your involvement. You will bring practical AI tools into the process-improvement work you lead where they genuinely help, and you will translate leadership's priorities into clear, actionable project plans that teams can execute with confidence.

Key Responsibilities

Cross-Functional Project & Portfolio Leadership

Partner directly with cross-functional teams (Product, Engineering, Customer Support, Operations, and Corporate) to plan, run, and deliver a portfolio of continuous improvement projects.
Take priorities set by leadership and translate them into actionable, structured project plans with clear owners, milestones, and measurable outcomes.