About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com

Join our dynamic Retail Media Team as an Affiliate Retail Media Growth Manager, where you’ll play a pivotal role in expanding our retail media solutions and driving success for both our clients and partners. We are seeking a seasoned affiliate marketing professional to lead the internal and external education, adoption, and growth of our retail media offerings. This role is essential to the success of our retail media business, providing enterprise-level support and strategic guidance to retailers, vendor brands, and agencies. You will also collaborate closely with internal teams to relay product feedback and support ongoing enhancements.

What You'll Do

Become a Retail Media Expert: Establish yourself as a trusted advisor on impact.com’s retail media solutions to clients, partners, and internal teams
Internal Education & Support: Collaborate with Client Services, Sales, and Channel Partnerships and other internal teams to confidently communicate retail media product features and benefits. Support questions and relay feedback for product improvements
Client Adoption & Support: Guide retailers, vendor brands, and agencies with strategic retail media recommendations to drive product adoption. Manage campaign implementation and ongoing support while nurturing strong client relationships through regular check-ins
Product Development Collaboration: Provide timely client feedback to Product teams. Track and manage product issues, ensuring efficient resolution and clear communication with stakeholders
Product Marketing Support: Partner with Product Marketing to create and maintain help center resources such as articles, videos, and guides for self-service support

What You Bring

5+ years of affiliate marketing experience, ideally in customer-facing roles with enterprise-level clients: affiliate agency experience is a plus
Extensive experience with the impact.com platform from both advertiser and Partner perspectives: experience with other affiliate networks is a plus
Strong communication and collaboration skills, capable of bridging technical and non-technical audiences
Solutions-driven mindset with a positive attitude, eagerness to learn, and growth-oriented approach
Ability to thrive in a fast-paced environment with excellent organizational and multitasking skills
Retail media and/or Seller experience is advantageous but not required

Salary Range: $90,000.00 - $100,000.00 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits and Perks

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.