ESSENTIAL JOB RESPONSIBILITIES include but are not limited to:

Supports and demonstrates IMA’s core values
Values and understands the importance of diversity, equity, and inclusion among all IMA associates
Possesses comfort with high degree of oversight & accountability for quality & efficiency of work product
Essential job responsibilities:
Interacts professionally and timely in support of Commercial Lines Service Teams via AMS, email, phone, and in-person
Ability to perform functions of the role within an IMA office 50% or more of the time
Monitors and prioritizes workload, taking into consideration deadlines and special instructions with strong attention to detail
Assists Account Managers by completing tasks and activities assigned through Epic directly linked to client-facing work products in the Center of Excellence
Auto ID Cards, Claim Reporting Instructions, Premium & Loss Summary Creation and Population, Endorsement Processing and Invoicing, Experience Mod Ordering and E-filing, Renewal Invoicing, MVR’s, Ordering Loss Runs, Uploading and Building Folders in Client-Facing Portal, Policy Quick Checks, Population of Individual Loss Run Data, Renewal Applications, and Audits
Performs special projects as assigned

REQUIRED EXPERIENCE AND SKILLS include but are not limited to:

Up to six months of similar or related experience preferred
Strong computer proficiency required
Experience with MS Office Suite required (specifically Outlook, Word, and Excel)
Experience with Epic preferred
Attains and maintains professional designation or license
Limited travel required (less than 25%)
High School diploma required
Bachelor’s degree preferred or equivalent experience

COMPETENCIES & TRAITS

Agility/Flexibility
Self-Direction
Interpersonal skills
Communicating
Technology

Compensation & Benefits

Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following:

Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life/AD&D, Accident, Critical Illness, Hospital Indemnity, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Flexible Work Options, Paid Holidays, Sabbatical, Gift Matching, Well-Being Stipend, Personal and Professional Development. In addition to our robust benefits package, the final offer amounts will depend on a variety of factors, including the candidate’s geographic location, prior relevant experience, and their knowledge, skills, and abilities.

*These benefits do not apply to internship roles.

Why Join IMA?

We’ve built a reputation for putting our associates first

What if we told you that you could be an integral part of an entrepreneurial, expanding company, develop lasting relationships, earn competitive benefits, plus claim part ownership? It’s this unique ownership business model that makes working at IMA so appealing.

We work in teams. We sell in teams. We win and prosper as a team

We provide support systems and resources that enable each of our associates to focus on what they do best. And as an independent company based in the Midwest, we’re big enough to write business all over the world and small enough to implement your ideas quickly.

We are recognized nationally as a leader in our industry

• Business Insurance Magazine – Best Places to Work in Insurance

• US Insurance Awards – Community Outreach Project of the Year

• U.S. Chamber of Commerce Citizen Awards – Best Corporate Steward finalist

• Inc. Magazine Best Workplaces

• Inc. 5000 – List of Fastest Growing Companies

• Alaska Journal of Commerce – Best Workplaces in Alaska

• Charlotte Business Journal – Best Places to Work