HOURGLASS COSMETICS —Senior Manager, Visual Merchandising & Store Design Operations (ANZ & APAC) (Hybrid Role)

Connected by creativity and driven by purpose. Hourglass Cosmetics is a vegan and cruelty-free beauty brand, redefining luxury cosmetics with high-performance products, innovative formulas, and award-winning franchises. Recognized by Forbes, Fast Company and Time Magazine as one of the most inventive beauty companies, Hourglass leads the industry with its breakthrough products and its commitment to animal welfare. Founded in 2004, Hourglass is globally available in 32 markets and over 4,600 doors including Sephora, Ulta, Neiman Marcus, Selfridges, Space NK and more. Hourglass became part of the Unilever Prestige division in 2017. Discover more about the Hourglass brand story and mission on our website hourglasscosmetics.com.

The Senior Manager, Visual Merchandising & Store Design (VMSD) Operations, ANZ & APAC will lead the planning and execution of visual merchandising and store design programs across Australia, New Zealand and the wider Asia Pacific region. The role drives the development, execution and ongoing maintenance of seasonal updates, secondary activations, shop-in-shops (SIS), Travel Retail (TR) locations, new door openings and brand expansion across the region, ensuring consistent alignment with global brand standards across all retail channels. This role is the regional point of contact between Global HQ (VMSD Operations, 3D/2D Design and Trade Marketing) and APAC commercial teams, retail partners and vendors. This role partners with regional and global VMSD teams, using shared processes and tools to keep ANZ & APAC aligned with the global business.

WHAT YOU’LL DO

Regional Alignment & HQ Communication:
Act as the single point of contact between global HQ, ANZ, and all APAC markets, bringing market requests and priorities together into one regional view.
Lead weekly ANZ & APAC status meetings with global VMSD and Design teams, with clear agendas and actionable recaps.
Lead meetings with APAC local teams to understand their requirements and communicate with global teams.
Manage all ANZ & APAC projects in Asana, using shared global processes so work is visible across regions.
Partner with global teams on secondary programs, including Sephora ANZ & APAC placements in department stores and travel retail, and own regional execution and reporting.
Share learnings, vendor insights and best practices with regional counterparts to keep ways of working consistent.
Adapt globally approved design and merchandising strategies for each market, getting HQ approval before any local changes.
Work across ANZ, APAC, and US time zones through scheduled calls and clear written updates.
Flag timeline, budget and brand-standard risks early, with recommended solutions.
Project Management:
Own timelines and deliverables for seasonal updates, secondary activations, new doors, expansions and closures across ANZ and APAC, tracked in ASANA.
Lead regional status meetings with global teams, commercial partners, retailers and vendors; issue clear recaps and escalate risks early.
Consolidate market inputs (retailer requirements, door lists, launch dates, space constraints) into global project requests and briefing documents to give 3D/2D teams clear, complete briefs.
Communicate shipping, delivery and installation timelines and key dates to retailers, vendors, market teams and field teams, and ensure timely delivery of VM guidelines and final production artwork.
Seasonal & Secondary Execution:
Oversee seasonal updates for regional gondolas, counters and TR/SIS, recommending fixture and space solutions that meet commercial goals and brand standards. Lead secondary fixture programs with key partners, including Sephora, from vendor bidding through installation.
Support the end-to-end artwork process with Global 2D Design, from project request to final vendor delivery, including localized artwork and in-market language review for each market.
Translate global design standards to local retailer and market requirements, reviewing drawings, samples and final installs for brand quality.