**This role will be based at our Norwood, MA location and requires an onsite presence five days per week**

📌Fluency in both written and spoken English and Portuguese is required.

💰 Pay Range: $53,000.00 - $67,000.00 annually (based on experience and qualifications)

Schedule: 1–2 days per week will require coverage from 12:00 p.m. to 8:00 p.m., while the remaining days will follow a schedule of 9:30 a.m. to 5:30 p.m. or 10:00 a.m. to 6:00 p.m.

The Human Resources Coordinator supports a broad range of HR functions and serves as a key point of contact for employees. This role requires a highly organized, detail-oriented individual who can manage multiple priorities in a fast-paced environment while maintaining accuracy, confidentiality, and strong follow-through.

Fluency in Portuguese is required to effectively support employees throughout our production facility.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Serve as a first point of contact for employees, responding to questions and directing employees to appropriate HR resources as needed.
Work with employees and internal partners to provide timely and accurate HR support.
Process new hires, employee changes, and terminations accurately and timely.
Support the administration health and welfare plans, including enrollments, terminations, change reporting, and claims resolution.
Support the administration FMLA, Massachusetts Paid Family and Medical Leave (PFML), and other applicable leaves of absence.
Prepare and maintain employee records in compliance with applicable legal and company requirements.
Process employee changes through payroll to support accurate recordkeeping and proper deductions and assist with administration of the attendance policy.
Support the performance evaluation program.
Assist with the development and implementation of HR policies and procedures.
Assist with internal HR audits and compliance activities.
Support employee relations, recruitment, engagement, and retention efforts as needed.
Partner with the HR team to identify and implement solutions that support a positive and productive work environment.
Provide day-to-day administrative support to the HR team, including data entry, filing, scheduling meetings, and coordinating shipments.
Create, maintain, and analyze HR reports, spreadsheets, trackers, and dashboards using Microsoft Excel to support workforce metrics, audits, and reporting needs.
Coordinate and facilitate employee focus groups to gather feedback and support employee engagement initiatives.
Develop, coordinate, and deliver HR-related training and presentations in both English and Portuguese.
Manage multiple priorities and deadlines in a fast-paced environment while maintaining strong attention to detail and accuracy.
Respond effectively to frequent employee inquiries and interruptions while ensuring priority HR tasks are completed accurately and timely.
Assist with other duties, projects, and special events as assigned.

EDUCATION AND/OR EXPERIENCE

Minimum of an Associate's Degree in Human Resources or a related field required; Bachelor's Degree preferred.
Previous Human Resources experience preferred but not required.
Fluency in written and spoken English and Portuguese required; conversational Spanish is a plus.
Strong Microsoft Excel skills required, including the ability to create and maintain spreadsheets, organize and analyze data, and work with commonly used formulas and functions.
Strong Microsoft Office skills required.
Familiarity with ADP Workforce Now preferred.
Strong attention to detail and commitment to accuracy when working with employee information, payroll-related data, benefits, and HR records.
Demonstrated ability to organize and prioritize multiple responsibilities in a fast-paced environment with frequent interruptions.
Strong interpersonal and communication skills with the ability to professionally interact with employees at all levels.
Ability to maintain confidentiality and exercise appropriate discretion when handling sensitive employee information.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT