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Healthie

Forward Deployed Engineer

NYC ; NYCUnited States
Engineering
POSTED 5 OCT
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Role
35 days opentrue age
Posted 5 Oct
Pay
$145k–$225kno pay posted
Market p25–p75
$145k–$225k
New York · n=621 · 365d to 6 Nov
CompanyHealthie →
18open roles
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37,652open · Software engineering
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75,187open
All tracked boards · live 10 Nov · n=37,652
Ruby/Rails

Our Mission

Healthie is an AI-Native, ONC Certified EHR for modern outpatient healthcare.

Healthie is proud to power clinically excellent healthcare for over 40,000 providers who deliver clinically excellent healthcare - longitudinal and collaboratively, with patient and provider experiences at the center. Both healthcare and technology are undergoing unparalleled industry innovation, and it’s incredible to see the momentum - from consumers, from providers, and from reimbursement for this type of healthcare - grow exponentially.

We provide the powerful infrastructure every care delivery organization needs. On the surface this includes EHR, Scheduling, Engagement, Billing, Data, and much more. Underneath the iceberg are thousands of configurations, settings, widgets, automations, and limitless capabilities because we are an API-first platform. Our fully brandable platform makes it easy for clinics and organizations of any size to scale and never reach a limit.

Today, over 3 billion API calls are made to Healthie every month, as thousands of organizations who work with more than 21 million patients in total, rely on Healthie to deliver clinically excellent healthcare in over 35 specialties, from behavioral healthcare to complex chronic care management and personalized medicine.

We believe in the power of technology to improve access to healthcare and we’re building the rails that make this a reality. We work fast and with quality because we provide business-critical, healthcare-critical software that clinicians and patients need for a better healthcare system. We’re customer-obsessed, operate with lightning-fast processes and responses, and always share our product roadmap publicly- so customers can see what we’re building, and remain relentlessly focused on how care gets delivered.

Healthie is backed by leading investors, and while we've $42M raised to date, more importantly, we operate with fiscal responsibility and have been profitable for more than half of our time as a company. We know that building an ONC-Certified EHR is a lifetime’s body of work, and we are here to build for our customers forever.

Learn more at https://www.gethealthie.com/

About the role

We’re hiring a Forward Deployed Engineer to join Healthie’s Engineering team. In this role, you’ll help solve complex customer challenges via building targeted solutions on top of Healthie’s extensible platform.

As a Forward Deployed Engineer, you will act as a technical partner to our customers—helping diagnose complex issues, identify the best solution, implement the solution, and help expand the platform to make building subsequent solutions easier.

You’ll engage with customers through a mix of asynchronous communication and live sessions, translating complex issues into clear, actionable next steps and solutions so customers can move forward with confidence. You’ll work closely with the CTO and our solutions engineering team to ensure a great experience for our most complex customers.

You’ll deeply understand a customer’s business, their needs and pain-points, and be able to identify and communicate the best way to solve them. Beyond individual needs, you’ll help improve systems and processes by identifying recurring issues, contributing to internal documentation and tooling improvements, and helping design scalable solutions that reduce friction for customers over time.

This role is ideal for someone who enjoys being deeply technical while staying close to customers and wants to help shape how Healthie’s platform operates in real-world healthcare environments.

We are looking for team members who actively leverage AI-powered development tools, embrace automation, and help teams adopt modern, AI-assisted engineering practices to increase velocity and quality.

About you

  • 5–10+ years of experience in highly technical, customer-facing roles within a consultancy or platform-based company (Forward Deployed Engineer, Solutions Engineer, Engineering Consultant, Implementation Engineer, or Technical Support Engineer). Experience in healthcare technology is a plus.
Source · HealthieFirst seen 7 NovOriginal ↗