Harbor’s Corporate Legal Solutions practice group is the leading provider of legal technology professional services for corporate law departments. This world-class team possesses a deep understanding of technology application for optimal client return. Our services provide clients with the insights and skills needed to review, understand, implement, and successfully deploy technology and supporting business processes to achieve their goals. Our partnerships with leading legal technology providers allow clients to benefit from our product-specific expertise and gain new market perspectives along the way.

Harbor is seeking a Senior Manager to join our dynamic Contracts team. Our team is at the forefront of innovation and delivery for our corporate legal department clients, with deep experience in assessing contracting processes and technology, developing technology roadmaps, system selection and implementation, data migration, and change management. We work with leading CLM, Contract Intelligence, and AI vendors allowing clients to benefit from our product-specific expertise and market perspective. We serve both as advisors and as experienced, scalable hands-on resources, collaborating with our clients to contain risk and cost through operational improvement, efficient data management, and technology usage.

We are seeking someone who has a wide range of CLM and contracting AI technology assessment, design planning and implementation experience. We will rely on you to lead/co-lead the initiation, execution, and delivery for a variety of technology projects and initiatives. You will oversee and mentor associate-level individuals, providing guidance, instruction, and oversight in driving the completion of deliverables and commitments. You will embody core Harbor values by providing an excellent customer experience, developing current and future client relationships through service delivery that exceeds client expectations. You will participate in business development and marketing activities to support the continued growth of the team and Harbor.

This role’s primary focus is CLM readiness and technology planning, system selection, and implementation. More specifically, this role will be assisting corporate legal departments build or enhance their legal operations function by deploying technology, refining contracting processes, and integrating generative AI processes and principles.

Job Duties and Responsibilities

Client and Project Management

Leverage subject matter expertise to assess contracting processes & technology to provide objective guidance and recommendations on solutions to implement in support of client system evaluation processes.
Serve as the lead project manager for implementation projects, including creating and maintaining project schedules and work/staffing plans, managing the project budget and scope, forecasting resourcing, providing routine status updates, scheduling workshops, and managing client billables and invoicing.
Facilitate workshops with client stakeholders to gather, document, and prioritize business and technical requirements, including business process modeling, integration, security, migration, and reporting; provide subject matter expertise on industry best practices and tool capabilities.
Advise clients on how to best integrate their existing technologies together to enhance their overarching legal operations function; design technology-enabled processes and system integrations to create innovative yet practical solution frameworks.
Directly contribute to and oversee all process mapping, data analysis, drafting of project deliverables, and configuration of solutions.
Oversee system configuration and testing to ensure solution setup meets design specifications and customer business process goals.
Map data between any source system(s) and/or data repositories and the new technology solution; support migration and migration validation processes.
Define and orchestrate the change management strategy and effort needed to ensure enduring change, strong user adoption, and a seamless implementation experience.