At Gore Mutual, we’ve always set ourselves apart as a modern mutual that does good. Now, we’re proudly building on that legacy to transform our company—and our industry—for the better.

Effective January 1, 2026, Gore has joined Beneva—the country’s largest mutual insurance company—as part of its Property & Casualty operations in Ontario and Western Canada. During 2026, Gore will combine its operations with Unica Insurance, Beneva’s Ontario-based subsidiary specializing in niche commercial and personal insurance, creating a stronger, more diversified mutual insurer with greater scale and long-term stability.

Every decision and investment remains anchored in long-term benefits to customers, members, and communities. Come join us.

As the Corporate Audit & Quality Review Analyst, you will help safeguard the quality and integrity of the Personal Lines Auto and Property book of business by conducting external broker audits and internal underwriting quality reviews. You will assess compliance with corporate underwriting guidelines, authorities, regulatory requirements, and best practices, while identifying trends, emerging risks, and opportunities to strengthen underwriting practices.

You will analyze audit results and portfolio data to uncover root causes and provide actionable recommendations to management. You will also support quality and process improvement initiatives, helping enhance audit methodologies and reporting, reduce premium leakage, and support profitable growth.

What you will do

Identify, assess, and report on findings of incomplete, inaccurate, or unsupported application information
Manage communications with broker contacts before, during, and after the audit, including file requests, findings discussions, and follow-up
Provide recommendations on the quality of underwriting and the effectiveness of key controls
Re-underwrite files where required and take appropriate corrective action (e.g., rating corrections or escalation) within assigned authority
Track corrective actions through resolution and escalate unresolved or repeat issues
Identify, assess, and report on significant findings and underlying root causes – documentation, application completeness, rating accuracy, and underwriting quality
Quantify the impact of findings, including premium leakage and exposure to unacceptable risk
Manage communications with broker contacts before, during, and after the audit
Provide recommendations on the quality of underwriting and effectiveness of key controls, and agree on broker action plans with defined timelines
Prepare clear, professional audit reports and scorecards for brokers and internal stakeholders
Analyze book-of-business data to identify trends, outliers, and emerging risks, and report findings with supporting data
Benchmark broker results against peers and overall portfolio performance
Provide practical recommendations and internally proposed mitigating action plans to Managers
Contribute to the development and execution of the annual risk-based broker audit plan
Contribute to the continuous improvement of broker audit methodology and processes
Review underwriting transactions and calls for accuracy of rating, documentation, risk acceptability, and compliance
Identify, assess, and report on significant findings and underlying root causes
Provide recommendations on the quality of underwriting and effectiveness of key controls, such as escalations and referrals
Identify individual and team trends and recommend targeted training or coaching to close gaps
Consolidate audit results to identify recurring themes across Auto and Property, such as data quality, application completeness, rating accuracy, documentation gaps, and premium leakage
Prepare regular trend reports, dashboards, and executive summaries for management
Lead or support ad hoc quality projects, such as targeted file reviews, emerging-risk reviews, and validation of guideline or process changes
Recommend updates to underwriting guidelines, procedures, controls, and training based on findings