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Form Health is a virtual obesity medicine clinic delivering multi-disciplinary evidence-based obesity treatment through telemedicine. Obesity impacts more than 40% of the US adult population, and although historically only about 1% of patients received medical treatment for their disease, the field of Obesity Medicine is entering a period of rapid growth. Form Health provides high-quality expert care and leverages technology to enhance the patient experience. All Form Health patients work closely with their care team, which includes board certified physicians, advanced practice professionals and Registered Dietitians. Through our proprietary mobile app patients engage in regular video visits, as well as text messaging, photo journaling, digital data transmission, and customized educational materials. We hold ourselves to the highest standards of clinical care, and to treating every individual with empathy and respect.
Founded in 2019, Form Health is a venture-backed innovative startup with an experienced clinical and leadership team. Our mission is to empower patients and be leaders in Obesity Medicine driving impact at a national scale. We are deeply invested in our core value to put patients first, and also deeply committed to creating a culture where every employee is valued and we learn and improve together.
About the Role
The Care Delivery team builds the tools that let our clinical team run a high-performing virtual practice — from prescribing and prior authorizations to the day-to-day workflows clinicians rely on to do their best work with patients. This role is highly visible within Form Health: the tools you ship directly shape how our clinical team practices and, downstream, how our patients experience care. We're looking for someone who's genuinely energized by hard, regulated, multi-stakeholder problems — with clinical, patient, payer, and operational constraints — as well as someone who uses AI as a real part of supercharging their work, rather than a buzzword on a resume.
This role will report to our Lead Product Manager for Care Delivery, with significant ownership from day one and plenty of room to help shape how the practice scales as the team grows. This role is fully remote and can be located anywhere in the U.S. (Note: while not required, it is beneficial to be in or close to the Eastern Time zone given frequent collaboration with our Boston-based clinical and operations leaders)
What You Will Do
- Deeply understand Form Health's clinical and business needs: identify and prioritize jobs-to-be-done using research and user feedback
- Own key care delivery capabilities end-to-end — e.g., prescribing, prior authorizations, virtual visit workflows
- Partner with clinical leadership to triage and prioritize incoming product requests, balancing clinical needs against broader roadmap priorities
- Translate business and user needs into clear product requirements, including user stories, use cases, and functional specs
- Partner with engineering, design, operations, and clinical teams to ship best-in-class tools for our clinical practice
- Track key program and product metrics for your area, and report on progress and health to Form Health's leadership team
- Facilitate sprint planning, standups, backlog grooming, and retrospectives to keep the team aligned and shipping
- Partner with clinical education and enablement to roll out new features smoothly — change management, communications, and training
- Identify where AI and automation can responsibly reduce clinical or administrative burden (e.g., documentation, prior-auth workflows, care coordination), and partner with engineering to evaluate and ship those capabilities thoughtfully
About You
- 5+ years building enterprise experiences with complex workflows
- Comfortable diving into technical problems — APIs, workflows spanning homegrown and third-party systems
- Clear communicator cross-functionally in a remote-first environment
- A track record that includes:
- Evaluating third-party vendors and driving coordination across multiple systems