HR Operations Manager - Payroll, Benefits, & HRIS (Korean Bilingual)

Company Overview

Since its inception in 1995, FNS has been focused on providing the best total logistics services by implementing our core values: trust, communication, team play, challenge, and balance. Through trust, we can be a logistics partner that customers trust with a diverse group that works together based on a strong, unified belief. By communicating with and accommodating the voices of customers and co-workers we can deliver the best services. Our team play is enhanced by the appreciation and cooperation with each other with a focus on a singular goal. Challenging the status quo and innovating, FNS is unafraid of failure and strives to develop and improve our processes. Work-life balance strives to provide individuals with happiness to achieve and grow together.

For 2025, we have set out to become one of the nation’s top 25 logistics companies with more than $1,500M in sales, with the best employee and customer satisfaction, and a network of over 100 different partners.

To achieve our goals, there is an emphasis on three traits of work. We promote a family-like working environments allow us to help promote every member’s work-life balance, allowing us to develop cooperation and care for one another like family. We are nominated by our customers whom we can grow with based on a trusting relationship between our services and our customers. We specialize fields of work where professionals can nurture their talent, and we focus on every member’s work-life balance so that members may cooperate and care for each other like family. Our core values are integral to the success and growth of FNS.

To Discover more, please visit our website at http://www.fnsusa.com

Location: La Palma, CA

Employment Type: Full-Time / Exempt

Language: Korean / English Bilingual Required

About the Job

FNS, Inc. is seeking an experienced HR Operations Manager to lead and strengthen our core HR operations, with primary responsibility for payroll, benefits, HRIS, compliance, and process improvement.

This role is ideal for a hands-on HR professional who has extensive experience managing multi-state payroll and benefits administration, including annual benefit renewals and open enrollment, and who has strong working knowledge of ADP Workforce Now.

The HR Operations Manager will not only ensure accurate and compliant day-to-day HR operations, but will also be expected to identify inefficient or manual processes and develop more streamlined, standardized, and technology-enabled solutions.

This position will work closely with HR leadership, Finance, regional management, brokers, vendors, and other business partners and will supervise members of the HR Operations team.

Responsibilities

Payroll & HR Operations

• Lead and oversee end-to-end multi-state payroll operations for exempt and non-exempt employees.
• Review payroll for accuracy, including regular wages, overtime, bonuses, shift differentials, deductions, garnishments, PTO, and employee status changes.
• Manage payroll reconciliations, audits, corrections, off-cycle payments, and payroll-related reporting.
• Partner with Finance/Accounting on payroll reconciliation, labor cost reporting, month-end activities, and related HR financial data.
• Ensure payroll practices remain compliant with applicable federal, state, and local wage and hour requirements.

Benefits Administration

• Lead administration of employee benefit programs, including medical, dental, vision, life, disability, 401(k), and other benefit programs.
• Manage the annual benefits renewal and open enrollment process from beginning to end, including employee census review, plan comparison, contribution analysis, employee communication, enrollment, and implementation.
• Serve as a primary HR contact for benefit brokers, insurance carriers, retirement plan providers, and other HR vendors.
• Review benefit invoices, eligibility, deductions, enrollments, and carrier data to identify and resolve discrepancies.
• Support benefits compliance, audits, reporting, and employee escalations.

ADP / HRIS Management