About Flexport

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The opportunity:

The Head of Ocean Gateway, PRS is a critical part of Flexport's mission to make global trade easy for everyone a reality. Your direct stakeholders are the partners within your region, account management, ocean carriers, terminals and trucking providers. Your work directly supports Flexport's end customers in achieving their logistics goals. Most importantly, you will play a pivotal role in building the future operational model at Flexport, allowing us to scale effectively and achieve our mission of making global trade easier for everyone.

This position owns the performance and profitability of the PRS gateway and strategically leads your team through the complex world of logistics. Flexport's operating model is technology-led and AI-enabled, and you will lead the gateway team in working that way. You will work cross-functionally to navigate ambiguous challenges and build a world-class operating team. At this stage in Flexport's journey, we are looking for best-in-class leadership that can articulate a clear vision and excite teams to execute it day in and day out.

Tactical Responsibilities:

As Head of Ocean Gateway, PRS, you are an expert in executing the end-to-end movement of shipments within a regional network, including Ocean FCL and LCL for exports and imports.

You will own the gateway's P&L mindset: manage customer profitability and cost to serve, and manage AR/AP together with Finance and account management to keep cash flow healthy.
You will build the operational performance framework, process and tools to manage our vendor’s performance in the PRS market according to our company's business needs.
You are the primary relationship manager for internal and external stakeholders in your gateway, including partners, ocean carriers, trucking providers, account management, Ocean Procurement / Allocation & Yield and Regional Ocean Management.
You will negotiate with carriers locally — local deals and space release — within your delegated authority, and drive carrier performance (on-time execution, rolling, space) through scorecards and volume allocation.
You will manage vendor cost and performance (BPO, trucking, terminals and other gateway vendors) against SLAs and cost-per-file targets.
You will hire, coach and develop a team of (senior) associates and managers responsible for the end-to-end movement of Ocean FCL and LCL shipments within the gateway, and build succession for key roles.