Building a Brand starts with a Story

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.

Location: Hybrid 2-3 days in First NY office (subject to change at any time to 5 days.)

Learn more at www.firstagency.com

What You Would Get To Do

The Supplier Operations Associate is responsible for managing the end-to-end supplier onboarding process while supporting procurement operations across the business. This role partners with internal stakeholders including Legal, Risk & Compliance, Finance, Operations and business teams to ensure suppliers are onboarded efficiently, compliantly and in accordance with company policies.The Supplier Operations Associate serves as the primary point of contact for supplier onboarding, coordinating vendor due diligence, contracting, approvals, system setup and supplier communications. The role also supports procurement initiatives through reporting, process improvements, supplier data management and procurement administration to deliver an efficient supplier experience while reducing risk and improving operational effectiveness.

Your Contributions

Accountability for contracts assigned

Manage and review various supplier contracts with internal business partners and external third parties
Manage agreements within defined parameters that limit FIRST risk and maximize savings opportunities
Ensure clear communication with contract stakeholders regarding contract requirements and deadlines
Cultivate and maintain collaborative relationships with internal stakeholders

Assess and manage risk throughout contract lifecycle

Serve as an internal primary point of contact for business units requiring contract review and support
Address and advise on contract related questions,
Conduct thorough review of contract terms for compliance and accuracy within defined parameters
Identify and flag potential risks within contract terms and escalate as appropriate

Contribute to management and improvement of processes

Administrate the contracting inbox, ensuring timely review and appropriate delegation of work
Accurately maintain all contract records and terms in the contract lifecycle management and other cloud-based systems
Coordinate efficient routing of documents for appropriate and required approvals and signing
Recommend changes that will enhance efficiency in how contract lifecycle is managed
Support maintenance of department standard operating procedures

End-to-End Supplier Onboarding

Administer the complete supplier onboarding lifecycle from intake through supplier activation.
Act as the initial point of contact for suppliers throughout the onboarding process.
Review supplier submissions for completeness and coordinate collection of required documentation.
Monitor onboarding progress and proactively resolve delays or issues.
Communicate onboarding requirements and status updates to internal stakeholders and suppliers.
Maintain accurate supplier records and documentation throughout the supplier lifecycle.

Procurement Operations

Support procurement activities across multiple business units.
Coordinate execution of supplier agreements and routing for internal approvals and signatures.
Assist with supplier renewals, updates and ongoing supplier maintenance.
Support RFPs, RFIs and sourcing activities as required.
Maintain procurement documentation, templates and standard operating procedures.