Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.

eCommerce Assistant Business Manager

At Fanatics, we bring our BOLD Leadership Principles to life every day—building championship teams, obsessing over fans, acting with limitless entrepreneurial spirit, and delivering with a determined and relentless mindset.

As we continue to scale our global platform, the eCommerce Assistant Business Manager will play a critical role in driving growth and day-to-day performance across key e-commerce partner accounts.

ROLE OVERVIEW

The eCommerce Assistant Business Manager is a partner-facing role that supports the Business Management team in driving growth and daily performance across a portfolio of key e-commerce partners. This person serves as a trusted point of contact for partners, translating data into clear insights and actionable recommendations while ensuring seamless communication between partners and internal teams. The eCommerce Assistant Business Manager delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.

HOW WILL YOU DRIVE IMPACT

Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.

Team & Leadership Impact (Build Championship Teams)

Partner with Business Managers to manage day-to-day partner needs, fulfilling requests and resolving issues in a timely, professional manner that reflects Fanatics' standards of excellence.
Maintain organized, accessible account documentation — including partner agreements, plans, and meeting notes — to ensure the Business Management team operates with shared context and continuity.
Coordinate cross-functionally to support hot market activations, ensuring internal teams and partners are aligned and prepared to execute at key sales moments.

Fan & Customer Impact (Obsessed with Fans)

Attend and actively contribute to weekly and monthly partner meetings, serving as a reliable point of contact and ensuring a smooth, timely flow of information between partners and internal teams.
Develop and deliver weekly and monthly performance presentations and business reviews for direct partner meetings, translating data into clear insights and recommended actions.
Maintain accurate, up-to-date records of partner communications, requests, and feedback, and follow through to ensure all commitments are met.
Research and report on competitive intelligence and customer needs profiles to inform partner strategy and strengthen the partner relationship.

Innovation & Problem Solving (Limitless Entrepreneurial Spirit)

Analyze data to identify patterns, insights, and opportunities to improve partner performance and account operations.
Collaborate with business leaders to identify growth opportunities and develop data-driven recommendations to share with partners.