Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.

At Fanatics, we bring our BOLD Leadership Principles to life every day—building championship teams, obsessing over fans, acting with limitless entrepreneurial spirit, and delivering with a determined and relentless mindset.

As we continue to scale our global platform, the Distribution Support Clerk will play a critical role in supporting daily clerical, analytical, and operational functions across the distribution facility.

ROLE OVERVIEW

The Distribution Support Clerk performs a variety of clerical and analytical functions that support the daily operations of the distribution facility, including shipping clerk duties, international documentation preparation, and order prioritization for picking and packing departments. This role serves as a connective link between internal departments and external accounts, leveraging distribution systems such as FMS, WMS, DMS, TMS, and PTAG to maximize workload capacity and ensure accurate, timely fulfillment. The Distribution Support Clerk delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.

HOW WILL YOU DRIVE IMPACT

Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.

Team & Leadership Impact (Build Championship Teams)

Partner cross-functionally with internal departments and external accounts to ensure seamless communication and alignment on shipment priorities and order status.
Cross-train in various DC Support positions to provide flexible coverage and strengthen overall team capability.
Contribute to a positive, safe work environment that supports collaboration and high performance across the distribution floor.

Fan & Customer Impact (Obsessed with Fans)

Analyze and manage shipments for customer accounts, ensuring accuracy and on-time delivery that directly supports the fan purchasing experience.
Prioritize customer orders and special event processing to meet critical fulfillment timelines for fans and retail partners.
Prepare required international documentation to support global shipments and ensure compliance with cross-border requirements.
Deliver value-added services that elevate the quality and consistency of fulfillment for fan-facing orders.

Innovation & Problem Solving (Limitless Entrepreneurial Spirit)

Apply analytical skills to assess and maximize workload capacity across picking and packing departments, identifying opportunities to improve throughput.
Leverage distribution systems (FMS/WMS/DMS/TMS/PTAG) to monitor operations and surface data-driven insights that support smarter decision-making.
Adapt quickly to a changing and challenging work environment, proposing practical solutions to emerging operational obstacles.

Ownership & Execution (Determined & Relentless Mindset)