Is this job for you

Roll up your sleeves and lead the way, partnering with other members of the leadership team to support timely follow-through and execution of company directives & standards. Through advanced planning, time management, team development, and delegation you’ll create an inclusive environment embodying Faherty Brand values & culture. You will provide actionable feedback in the moment to maintain good vibes, inclusion, and directive compliance driving individual & team performance. As well as ensuring a positive representation of the brand by utilizing business tools and market-specific insight to maximize results of the four key areas of the business: People, Sales, Visual Merchandising, and Operations.

What you’ll do

Sales

Customer Focused

Create a store environment embodying our core value of Spreading Good Vibes.
Process in-store sales, returns and exchanges.
Drive guest capture and retention; maintain up-to-date client information, requests and product feedback.

Business and Financial Acumen

Analyze key business metrics to identify performance improvement opportunities.
Utilize business tools as well as personal insight to drive results.

Builds Networks

Plan & execute in-store events in partnership with Store Leader.
Develop and maintain presence within local community.

Operations

Oversee the Lifecycle of Product

In-Store Fulfillment - Customer orders that need to be picked, packed, and shipped from a store.
Receive Inventory - Receive scheduled shipment of products to a store.
Cycle Counts - Perform inventory audits and discover any inventory discrepancies.
Transfers - Transfer inventory from one store to another or Warehouse.
Perform Adjustments - Adjust stock on hand at your store for various reasons.
Manage regularly scheduled store Inventories.

Oversee Operational Excellence

Cash Management - Track and account for cash procedures including, but not limited to: opening & closing cash registers, bank deposits, change orders…etc.
Create a disciplined culture that is focused on operational excellence.
Ensure timely execution of company directives & initiatives.
Utilize available resources consistently and effectively.
Collaborate with Leadership Team for monthly supply orders.

Execute Monthly Store Assessment.

Prepare store & team to ensure the success within your four walls.
Communicate successes and opportunities to Store Leader through solution-oriented planning.

Visuals

Execute Floorsets

Ensure updates requested by the Visual Team are made through planning and delegation with the team.
Translate and implement company directives to create engaging floor spaces.
Guide store team on a weekly basis to showcase merchandising updates.

Drive Visual Standards

Maintain a neat and well-organized space to ensure seamless merchandise flow.
Represent and reinforce the brand in a positive manner through strong visual presentation.
Partner with the team daily to ensure the floor is fully restocked based on sell-through.
Work in tandem with the Visual Team to maximize real estate, driving sales growth.
Execute window and marketing updates.

People

Motivate & Inspire

Acts as a true Leader on Duty while in the business.
Champion high standards that empower others to excel within the store & company at large.
Recognize and highlight individual & team performance.
Communicate effectively.
Collaborate & builds trust.
Understands when to take action and when to escalate.

Build and Develop Engaging Teams

Drive and uphold our epic people-centric selling strategies & cultures.
Partner with Store Leader to ensure opportunities for success are being addressed through timely touch bases.
Assess strengths & developmental opportunities of team.
Provide timely and actionable coaching & feedback.
Lean in with Store Leader to make schedules accommodating for peak times/seasons.
Assist with sourcing, recruiting, and bringing aboard top talent.

Physical Requirements

Available when we are open for business, including nights, weekends, and holidays.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.