Is this job for you?

You are a natural host of the party: You have an insatiable desire to engage with others and nurture relationships
You were a born leader: You bring others together and strive to build dynamic, engaging, and fun teams
You make mistakes (we all do!): You acknowledge your errors, learn from them, and move forward with your newfound wisdom
You do not shy away from hard work: You know how to be resourceful and are not afraid to get your hands dirty
You have an inquisitive mind: You are comfortable asking the uncomfortable questions and are not satisfied with the status quo
You spread good vibes: You know how to cut loose (while keeping it together) and embrace all our brand values
You respond to problems with solutions: You have an entrepreneurial spirit and thrive in the grey space
You have a closet Type-A personality: You keep a smile on your face and pep in your step while crushing your mental to-do list

What you’ll do:

Exude energy that is upbeat and contagious: Provide a best-in-class customer service experience, leaving a memorable and lasting impact on our customers through storytelling and authentic engagement
Know our product inside and out: Be the expert in sustainable fashion and set the bar for your team on product knowledge and personal style
Drive customer acquisition and loyalty: Capture customer information by creating and updating profiles during each transaction
Get to know our customers: Set the standard in selling by styling and wardrobing each customer; Keep the relationship going through customer outreach and personalized follow up
Be better together: Assist in providing timely and relevant feedback in the absence of Store / Assistant Store Leader and support in coaching in the moment
Bring ideas to the table: Question what can be done better; Never settle for anything less than best in class
Keep the team in the know. Support fluid communication, training, and feedback
Lead the way: Roll up your sleeves and immerse yourself in your division of responsibility ensuring timely follow through and execution of company directives and standards through action, planning, and delegation
Lean in to support and uphold the 4 key areas of a retail store: People, Sales, Visual Merchandising and Operations
Embrace role ownership and be ready to step in for anyone on the leadership team as needed

What you’ll have:

Multiple years of leadership experience in a similar scope; hi-growth direct to consumer retail brands preferred
Omnichannel awareness and the ability to assist in leading a team to provide a seamless customer experience between retail stores and ecommerce platforms
Adept with technology and apps, including but not limited to Google Suites and MS office, and familiar with industry-related blogs and feeds
Strong communication skills with the ability to effectively communicate across a multitude of channels.
Demonstrated ability to assist a leadership team with coaching and development
Proven track record of personal success within a retail business; success is reflective in consistently outpacing individual and team sales and performance goals
Passionate about contributing to brand with purpose and demonstrating advocacy through business

Physical Requirements:

Available when we are open for business, including nights, weekends, and holidays
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time

Why us you ask!

Health benefits
401(K) Plan with company match
Incentives Program
Commuter Options/Benefits
Generous employee discount

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A bit about us

Founded in 2013 by Mike and Alex Faherty and Kerry Docherty, Faherty is a family-run lifestyle and apparel brand fueled by purpose and optimism. Our goal: to build a new American legacy by creating high-quality, sustainably minded, feel-good favorites that will bring you joy to wear.