Evergreen Residential is a high growth Real Estate Company and institutional investment platform in the single-family residential ('SFR') and build-to-rent (“BTR”) sectors. We are committed to changing the way investors own and manage SFR homes, and to building a modern way to deliver the data, tools and services that enable our clients to invest in the world’s largest asset class at scale. Our team is collaborative, open-minded and curious. Transparency is a core value, we speak our minds, are responsible for our actions and celebrate our wins. We are serious about our business, but we don't take ourselves too seriously.

We offer a flexible, empowering culture, competitive compensation and benefits, and the opportunity to work with and learn from industry pioneers and experts.

If you are self-motivated and mission driven with a ‘can do’ mindset and see solutions where others may see problems, come and grow with us!

You will own the day-to-day operation of the technology that keeps our teams productive, and the security program that protects the company. You will lead our help desk, run our Microsoft cloud identity, device, Azure and network environment, direct our cybersecurity function, and make sure our people, devices and data are secure, supported and ready to work. We seek abroad, experienced and hands-on leader who loves making things run better and thrives in a fast-paced environment. This position requires you to operate with a hands-on approach, working as both a player and a coach with the IT team.

As a technical expert, you also pride yourself on building strong working relationships with business users and the leadership team. You are mission driven, see solutions where others may see problems, enjoy getting your hands dirty and have a track record of running reliable IT operations while continuously improving them.As a technical expert, you also pride yourself on building strong working relationships with business users and the leadership team. You are mission driven, see solutions where others may see problems, enjoy getting your hands dirty and have a track record of running reliable IT operations while continuously improving them.

We have bold plans, lean into challenges, and don’t give up – we are serious about the business without taking ourselves too seriously. Based in Dallas, TX, our team is collaborative, open-minded and curious – we speak our minds, are responsible for our actions and celebrate our wins. Evergreen Residential offers a flexible, empowering culture, competitive compensation and benefits, and significant potential for career growth and development.

This is a full-time employee role based in our Dallas office (4 days in office, 1 day remote). The Company is unable to provide visa sponsorship.

The Role:

Priorities can often change in a fast-paced environment like ours. This is a true player-coach, director-level role: you will lead the IT and cybersecurity team, and you will also personally administer systems, run audits, resolve escalations and manage vendors. You are the senior day-

to-day owner of both IT operations and security, and you will guide the company at large on how to work securely. You own execution, reliability, security posture and the daily experience of our users. The role includes, but is not limited to, the following responsibilities:

• Owning day-to-day IT operations for approximately 400 employees across three offices and a mobile field workforce, with clear service standards and consistent coverage

• Leading, coaching and developing of office-based help desk team and building support processes, ticket handling standards and escalation paths

• Directly managing, coaching and developing the cybersecurity team, including a junior cybersecurity analyst, and setting priorities for vulnerability remediation, phishing and alert response, security monitoring, awareness and incident response

• Planning, leading and personally performing our annual SOC 1 and SOC 2 audit cycle and NIST framework assessment, including control design and documentation, evidence collection, auditor coordination and remediation tracking