At EFG (ESL FACEIT Group) we create worlds beyond gameplay where players and fans become community. We pride ourselves in having a corporate social responsibility which is that “IT’S NOT GG, UNTIL IT’S GG FOR ALL”. We are passionate about the culture we foster that ultimately helps to create and shape the world of esports, gaming tournaments, leagues, events and holistic ecosystems staged for our millions of players, fans and heroes.

Everything we do, from global esports tournaments and community-driven leagues to next-generation platforms and live events, is rooted in our passion, craftsmanship, and culture. With millions of players and fans around the world, we aim to shape the future of esports and gaming by building ecosystems that are inclusive, innovative, and enduring.

The Role

As a US Payroll and Benefits Specialist, you will serve as the single internal administrator and day-to-day operational owner of US payroll and benefits. You will independently manage end-to-end payroll processing and benefits administration, act as the main US employee and vendor contact, and serve as the 401(k) plan administrator within the authority assigned under the plan documents. You will own operational delivery, issue resolution, records and compliance coordination across the employee lifecycle.

This role will report to the Senior Manager, Global Payroll, and work with the Total Rewards Manager on benefits governance, escalations and the annual renewal cycle. The Total Rewards Manager oversees renewal recommendations and benefits design, with final commitments subject to company approval authority.

Responsibilities

US Payroll Operations

• Own accurate and timely biweekly US payroll through ADP, including input validation, processing, pre-submission checks, reconciliations and coordination of required approvals and funding;

• Administer new hires, departures, pay changes, variable payments, deductions, leave-related pay, garnishments and off-cycle payments; coordinate time and attendance inputs with the relevant teams;

• Maintain multi-state payroll and tax setups with ADP and Finance, including registrations, withholding and jurisdiction changes. Investigate discrepancies, tax notices and filing issues and track corrections to completion;

• Partner with Finance on payroll reconciliations, journal entries, reporting and year-end close. Coordinate W-2 production and corrections, payroll audits and workers’ compensation audit data;

• Collaborate with multiple payroll vendors and external service providers to ensure accurate and timely payroll processing, resolve discrepancies, coordinate required updates and maintain compliance with applicable payroll requirements;

• Act as the main US payroll contact, resolving employee and vendor queries and escalating material errors, compliance concerns or policy exceptions to the Senior Manager, Global Payroll.

US Benefits Operations

• Serve as the main point of contact for US benefits, explaining eligibility, enrollment, coverage and processes and coordinating complex claims or service issues with brokers and carriers;

• Independently administer medical, dental, vision, life, disability, FSA/HSA, commuter, wellness, EAP and voluntary benefits, as applicable, across onboarding, qualifying life events, leaves and departures;

• Own enrollment and termination transactions, carrier eligibility files, payroll deductions, employer contributions, invoice validation and reconciliations. Investigate discrepancies and ensure corrections reach all affected systems;

• Own COBRA administration and vendor coordination, including timely qualifying-event submissions, required notice tracking, election and coverage records, and resolution of discrepancies;

• Own annual open enrollment delivery, including the calendar, system setup and testing, materials, employee sessions, enrollment tracking, carrier submissions and post-enrollment reconciliation.

401k Plan Administration

• Serve as the internal 401(k) plan administrator and primary employee, recordkeeper and third-party administrator contact, carrying out responsibilities in accordance with plan documents and delegated authority;