Facilities Specialist
Location: Kings Mountain, NC
At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.
We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose:
Honesty, Reliability, Curiosity, Collaboration, and Passion.
About the role and what you'll be doing
The Data Center Facilities Specialist is responsible for the planning, maintenance, and documentation of data center operations and associated mission-critical infrastructure at our Kings Mountain, NC location. This role ensures effective oversight of contractor activities and maintenance practices to maintain operational integrity and energy efficiency, directly supporting Ensono's mission to enable clients to Do Great Things.
Position Objectives
Ensure operational best practices to maintain availability and uptime of mission-critical operations and infrastructure
Review and document operational and emergency procedures, maintaining as-built documentation
Share technical knowledge with team members to promote professional growth and cross-training
Optimize energy efficiency of data center facilities and systems
Responsibilities
Operate and manage critical equipment for routine and emergency services, including HVAC, plumbing, chillers, and fire detection systems
Monitor and maintain optimal environmental conditions (temperature, humidity, airflow) to protect equipment and ensure continuous uptime
Conduct regular inspections of critical infrastructure including electrical systems, UPS, generators, PDUs, and fire suppression systems
Coordinate equipment installations, moves, adds, and changes (IMACs) within the data center environment
Manage cable infrastructure and maintain organized cable management practices
Respond to facility-related alerts and incidents with urgency to minimize service impact and maintain SLA commitments
Perform routine maintenance on raised floors, hot/cold aisle containment systems, and rack infrastructure
Coordinate with vendors and contractors for data center maintenance, repair services, and capital projects
Ensure compliance with data center industry standards, safety regulations, and company security policies
Maintain accurate documentation of facility assets, maintenance logs, incident reports, and as-built drawings
Support capacity planning and infrastructure improvement initiatives
Participate in on-call rotation to provide 24/7 support for critical facility operations
We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.
What You Will Need
3+ years of experience in data center facilities management or critical infrastructure operations
Strong knowledge of data center infrastructure including power distribution (PDUs), cooling systems, and environmental controls
Understanding of backup power systems including UPS and generator operations
Familiarity with data center standards and best practices (ASHRAE, Uptime Institute, TIA-942)
Experience with environmental monitoring systems and building management systems (BMS)
- Ability to use computer systems effectively to document, monitor, and complete service requests and support tickets.
Knowledge of safety protocols for working in data center environments
Ability to work in a 24/7 operational environment and respond to after-hours emergencies
Strong troubleshooting skills with ability to quickly identify and resolve facility issues
Excellent documentation and communication skills