Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the nation’s most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we’re redefining what’s possible in personalized medicine and pharmaceutical manufacturing. We’re proud to be recognized as one of Houston’s fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc. 5000 List for 2025.

Our strength is built on four core values: People, Quality, Service, and Innovation. Guided by these principles, we’ve created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care. From manufacturing and quality control to distribution and customer experience, our teams work together to raise industry standards, expand access to critical medications, and improve outcomes for patients and providers across the country.

At Empower, joining our team means more than starting a new role. It means becoming part of a mission-driven organization that’s transforming healthcare at scale. We invest deeply in our people, encourage bold thinking, and create opportunities for growth, leadership, and innovation at every level. Your ideas matter here, your development is supported, and the work you do has a direct impact on the lives of millions.

If you thrive in a fast-moving, purpose-driven environment where innovation, collaboration, and ambition come together, Empower Pharmacy is the place for you. Let’s transform healthcare together.

POSITION OVERVIEW

The Senior Quality Assurance Specialist strengthens site quality oversight, inspection readiness, and supplier reliability across Empower’s pharmaceutical manufacturing operations. Operating in a hyper-growth, highly regulated 503A/503B environment, this individual contributor leads complex audits, coordinates external assessments, and advances risk-based qualification and monitoring of critical suppliers and service providers. The role owns assigned audit preparation, response coordination, and follow-through on corrective actions, protecting product quality and patient safety through accurate documentation and verified effectiveness. Success requires strategic prioritization, disciplined execution, sound judgment, and the ability to learn quickly as requirements and operational needs evolve. Through cross-functional influence, training, and coaching, the specialist identifies systemic compliance gaps, strengthens current Good Manufacturing Practices (cGMP) adherence, and delivers sustainable improvements while ensuring all assigned inspection and supplier commitments are completed accurately and on schedule.

RESPONSIBILITIES:

Inspection Readiness and Audit Execution

External Assessments: Lead preparation and execution for regulatory inspections, customer audits, and external assessments, coordinating subject-matter experts, accurate responses, and timely commitment completion.
Internal Audits: Develop risk-based internal audit plans, lead complex audits, evaluate systemic compliance risks, and prepare reports documenting findings and required actions.
Readiness Assessments: Lead inspection-readiness assessments to identify systemic gaps and emerging compliance risks, prioritize remediation, and align cross-functional actions with site needs.

Supplier Qualification and Risk Management

Supplier Qualification: Lead risk-based qualification, auditing, and approval of critical suppliers and service providers, evaluating capabilities, compliance history, and business and patient risks.
Supplier Monitoring: Monitor supplier quality performance and compliance trends, identify emerging risks, and recommend supplier status changes based on documented assessment findings.
Supplier Investigations: Lead investigations into significant supplier deficiencies and quality events, determining when supplier corrective action requests (SCARs) or escalation are required.