Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the nation’s most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we’re redefining what’s possible in personalized medicine and pharmaceutical manufacturing. We’re proud to be recognized as one of Houston’s fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc. 5000 List for 2025.

Our strength is built on four core values: People, Quality, Service, and Innovation. Guided by these principles, we’ve created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care. From manufacturing and quality control to distribution and customer experience, our teams work together to raise industry standards, expand access to critical medications, and improve outcomes for patients and providers across the country.

At Empower, joining our team means more than starting a new role. It means becoming part of a mission-driven organization that’s transforming healthcare at scale. We invest deeply in our people, encourage bold thinking, and create opportunities for growth, leadership, and innovation at every level. Your ideas matter here, your development is supported, and the work you do has a direct impact on the lives of millions.

If you thrive in a fast-moving, purpose-driven environment where innovation, collaboration, and ambition come together, Empower Pharmacy is the place for you. Let’s transform healthcare together.

POSITION SUMMARY

The Licensing Specialist supports Empower’s growth and continuity of service by managing accurate, timely customer and facility licensing activities across state and federal jurisdictions. In a hyper-growth, highly regulated 503A/503B environment, this individual contributor owns application coordination, renewal follow-through, eligibility reviews, and organized, audit-ready licensure records. The role translates licensing requirements into clear procedures, anticipates deadlines, and identifies documentation gaps before they delay customer access or facility operations. Working with external licensing firms and internal Quality Assurance, Operations, and Legal teams, the specialist resolves discrepancies and communicates licensing status clearly. Success requires independent prioritization, disciplined execution, sound judgment, and rapid learning as requirements and business needs evolve. By strengthening work processes and maintaining dependable records, the specialist supports compliant expansion while preserving accuracy, accountability, and responsive service across licensing activities.

RESPONSIBILITIES

Customer and Facility Licensing

Eligibility Review: Review customer documentation against established approval criteria to confirm service eligibility and identify missing or inconsistent licensing information.
License Verification: Verify provider and facility licensure status, obtaining updated information and recording changes accurately to support dependable customer and facility records.
Facility Compliance: Verify facility licensing compliance with applicable Food and Drug Administration and Drug Enforcement Administration requirements, identifying discrepancies for resolution.

Application Execution and Record Integrity

Application Coordination: Coordinate new license applications with external licensing firms, confirming submission accuracy, completeness, and clear communication throughout the application process.
Renewal Management: Prioritize license renewals against expiration dates, follow up on outstanding requirements, and coordinate timely submissions to prevent licensing gaps.
Record Accuracy: Maintain organized, audit-ready licensure records and communicate licensing status through accurate documentation using Microsoft Office, including Excel and PowerPoint.

Process Ownership and Collaboration

Procedure Development: Develop and implement customer account approval and facility licensing procedures that align regulatory guidelines with Empower standards and operational needs.