Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the nation’s most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we’re redefining what’s possible in personalized medicine and pharmaceutical manufacturing. We’re proud to be recognized as one of Houston’s fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc. 5000 List for 2025.

Our strength is built on four core values: People, Quality, Service, and Innovation. Guided by these principles, we’ve created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care. From manufacturing and quality control to distribution and customer experience, our teams work together to raise industry standards, expand access to critical medications, and improve outcomes for patients and providers across the country.

At Empower, joining our team means more than starting a new role. It means becoming part of a mission-driven organization that’s transforming healthcare at scale. We invest deeply in our people, encourage bold thinking, and create opportunities for growth, leadership, and innovation at every level. Your ideas matter here, your development is supported, and the work you do has a direct impact on the lives of millions.

If you thrive in a fast-moving, purpose-driven environment where innovation, collaboration, and ambition come together, Empower Pharmacy is the place for you. Let’s transform healthcare together.

POSITION SUMMARY

The Director of Quality Control leads Empower’s laboratory quality control strategy across 503A and 503B facilities, ensuring testing operations protect product quality, patient safety, regulatory compliance, and reliable supply. This role owns the internal and external laboratory network, establishes performance expectations, and advances chemical, microbiological, and stability testing capabilities. The Director translates business priorities and regulatory requirements into scalable laboratory systems, disciplined execution, and measurable improvements in quality, cost, service, and turnaround time. Success requires strategic judgment, technical depth, cross-functional leadership, and rigorous oversight of testing methods, data integrity, investigations, and external partners. In Empower’s hyper-growth, highly regulated compounding environment, the Director builds organizational capability, anticipates risk, accelerates sound decisions, and strengthens laboratory performance across distinct operating models while maintaining accountability for compliant, accurate, and timely results enterprise-wide at every stage.

RESPONSIBILITIES

Laboratory Strategy

Network Strategy: Define an integrated laboratory strategy across 503A and 503B facilities, balancing internal capabilities, external partnerships, testing demand, regulatory needs, and business growth priorities.
Capability Planning: Establish multiyear capability plans that expand chemical and microbiological testing, strengthen operational resilience, and align laboratory investments with enterprise objectives and future demand.
Network Optimization: Evaluate network performance and recommend capacity, sourcing, technology, or process changes that improve quality, cost, service, scalability, and turnaround time across facilities.

Operational Excellence

Performance Management: Set performance targets for laboratory quality, cost, service, productivity, and turnaround time, using defined measures to drive accountability and sustained improvement across operations.
Systems Advancement: Advance laboratory systems, methodologies, and technologies that improve testing reliability, workflow efficiency, data quality, and decision speed without weakening controls or human oversight.
Process Improvement: Lead continuous improvement initiatives by identifying process constraints, prioritizing corrective opportunities, and confirming implemented changes achieve measurable operational and quality outcomes consistently.