Come join our team!

There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.

Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.

Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!

About the Opportunity

We are seeking an experienced, well-rounded Contract Instructional Design Consultant to lead the design and development of an engaging learning program focused on Errors & Omissions (E&O) risk, claims prevention, best practices, and emerging considerations related to AI.

Using the ADDIE model, the consultant will partner closely with subject matter experts (SMEs) to transform complex, technical content into clear, practical, and engaging learning experiences.

The project will be completed in two phases. Phase One will focus on analysis and design, resulting in a recommended course structure, learning strategy, and development plan for approval. Following approval, Phase Two will focus on developing, implementing, and evaluating the learning solution.

The ideal consultant brings a combination of instructional design expertise, eLearning development, visual and graphic design capabilities, and project management skills and is comfortable leading a learning project from initial discovery through final delivery.

Phase One: Analysis & Design

During Phase One, the consultant will work with project stakeholders and SMEs to understand the learning need, organize the content, and develop a recommended learning solution.

Key Responsibilities

Meet with stakeholders and SMEs to understand business needs, learner audiences, knowledge gaps, and desired outcomes.

Review existing E&O resources, claim examples, presentations, and other source materials.

Identify and organize key topics and content priorities.

Develop clear, measurable learning objectives.

Recommend the overall curriculum and course structure, including number of modules and estimated seat time.

Recommend appropriate delivery methods, learning activities, assessments, scenarios, and supporting resources.

Identify opportunities to incorporate real-world claims, case studies, and application-based learning.

Define the storyboard structure and approach that will guide course development.

Establish development requirements, SME responsibilities, review cycles, and project timeline.

Phase One Deliverables

Learning needs analysis

Recommended curriculum and course architecture

Learning objectives and course/module outlines

Recommended instructional and assessment approach

Estimated learner seat time

Recommended activities, scenarios, and supporting resources

Development scope and project timeline

Estimated hours and/or cost for Phase Two

Approval Gate

At the conclusion of Phase One, the consultant will present the recommended scope, course design, and development plan for stakeholder approval. Phase Two will begin following approval of the learning strategy and development scope.

Phase Two: Development, Implementation & Evaluation

Following approval of Phase One, the consultant will develop the learning experience according to the approved design and project scope.

Key Responsibilities

Develop detailed course storyboards and scripts, outlining content, visuals, interactions, scenarios, assessments, and learner navigation prior to course build.