Come join our team!

There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.

Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.

Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!

JOB OVERVIEW:

This team is based in Nashville, TN - they work hard & play hard; their teamwork & culture is a huge part of their success. They work on all lines of commercial insurance and their specialty is supporting entertainment industry clients. This is an exciting opportunity to join a driven, energetic, fun team who loves to grow and develop their team members!

The role of the commercial insurance account manager is to participate in the production of new and renewal business and to provide a high level of client service to new and existing clients.

LOCATION: Hybrid in Nashville, TN

WHAT WE’RE LOOKING FOR:

Candidates with strong, professional communication skills – both written and verbal. Ideal candidates can successfully pivot between providing detailed and accurate written communication, as well as picking up the phone and having a detailed verbal conversation with clients or internal stakeholders.
High attention to detail, and the ability to learn and understand software systems quickly.
REQUIRED: At least 5+ years of commercial insurance account management experience AND a current property & casualty license. Entertainment industry experience is nice to have but not required.
Candidates who adapt well to priority changes, deadlines, and who love problem solving and coming up with solutions and answers to client questions.

WHAT YOU’LL DO:

A detailed list of job duties includes (but is not limited to):

A. Handle renewal and new business for the company that is assigned to you from the production team as well as from call-in and client referrals and by expanding existing networks and business relationships.

B. Maintain/strengthen relationships with prospect and client decision makers, insurance buyers, and company contacts.

C. Manage day-to-day account responsibilities and successfully perform renewal process for existing accounts. Day-to-day duties include but are not limited to:

• resolving client problems

• responding to client questions

• monitoring clients insurance program for possible changes

• facilitating resolution to claims

• coordinating the delivery of value-added services.

D. Perform administrative account management duties such as completing applications, billing, resolving collection problems, corresponding with carriers, providing customer status reports, coordinating and following up on audits, attending sales meetings, reviewing production reports and supporting internal staff department requests for information.

E. Determine risk management and client coverage needs to develop effective insurance programs for new and renewal accounts.

F. Provide coaching, direction and day-to-day supervision to account support staff.

G. Develop effective proposals and make presentations to close new accounts and renew existing accounts.

H. Provide input and support in order to develop and execute a marketing strategy.

I. Follow new business and renewal processes, procedures and practices according to established company systems and guidelines.

J. Manage entertainment and new business development expenses prudently.