ABOUT EARNIN

As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real-time financial flexibility for people living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees, interest rates, or credit checks. We’re fortunate to have an incredibly experienced leadership team, combined with world-class funding partners like A16Z, Matrix Partners, DST, Ribbit Capital, and a very healthy core business with a tremendous runway. We’re growing fast and excited to bring on world-class talent to help shape the next chapter of our growth journey.

EarnIn is becoming an AI-native company, embedding AI agents into how we build, analyze, and operate across every function. Teams use AI Agents to move from ideas to execution faster. By letting agents handle repetitive tasks, our people can focus on judgment, creativity, and hard problems. We pair this experimentation with the strict review and security guardrails our regulated financial environment requires, always keeping a focus on privacy and the people who rely on our products.

As a company, we are becoming AI-native, and we encourage you to use AI tools throughout much of your interview process. If you use AI during the live interview, just say so; a quick, natural mention of how it helped and why you are using it is all we need. What we're evaluating is your judgment, reasoning, and ability to own and defend your work, not whether AI was involved. Some rounds, particularly those focused on your career history and past experiences, will not allow the use of AI, and we'll let you know of those in advance. When in doubt, ask your recruiter or interviewer directly.

POSITION SUMMARY

As an Office & People Specialist at EarnIn, you will play a pivotal role in shaping and nurturing our company culture while ensuring that our people practices align with our mission and values, serving as the local point of contact for the People Partner team in our Bangkok, Thailand location. This is a hybrid role based in our Bangkok office, with 2 days on-site per week. In this role, you will act as a trusted local advisor, exercising independent judgment on employee relations matters and escalating complex or high-risk issues appropriately. This role is perfect for someone who is passionate about people, has a strong understanding of People Experience best practices, loves creating a culture where people know they belong, and thrives in a dynamic, global, mission-driven environment.

This role blends people support, site operations, and program coordination, ensuring the Thailand team has a local point of contact for people programs and topics, and a thriving office environment that enables people to do great work and celebrate their accomplishments. You will be a member of the Global People Partnering team and report to the Head of DIB & People Partnering.

People Practices Responsibilities

Provide Day 1 Local Onboarding for Thailand employees
Overview of local office, access card
Set up schedule for New Hire Onboarding
Assist with local benefits and payroll setup, coordinate with APAC Talent team, and other duties as needed
Deeper understanding of local customs, programs, and policies across APAC
Provide answers to employees on EarnIn programs and procedures for Thailand employees
Local support for global EarnIn People programs
Coordinate with broader People Partner teams
Provide support to local TA efforts as needed - assist with recruiting scheduling, on-site candidate and hiring manager assistance as needed
Amplify local culture as well as broader EarnIn culture and values
Provide a local confidential voice for employees in Thailand, coordinating with others on the People Partnering team as needed
First point of contact for employee relations issues, conducting initial triage, participating in sensitive conversations (including termination delivery), leading local promotion communications, and conducting exit interviews