Dalio Family Office Overview

The Dalio Family Office (DFO) supports Barbara and Ray Dalio and their family in their ventures, investments, and philanthropic efforts under Dalio Philanthropies, which includes OceanX, Dalio Education, Endless Network, and the Beijing Dalio Foundation. The core of the DFO’s culture is built around meaningful work and meaningful relationships and the family’s commitment to giving back. The office is headquartered in Westport, CT with regional offices in New York City, Singapore, and Abu Dhabi. This position will be based in our Singapore office.

Pillar Overview

The Office of the COO (oCOO) is responsible for building and running a comprehensive operational platform. Against that responsibility, the oCOO plays a key role in ensuring the office effectively meets its goals by providing systematic operations (e.g., efficient and effective processes) for core business functions of the DFO. Specific pillar objectives include:

Provide management of key strategic initiatives
Build and run a comprehensive operational platform
Provide systematic operational support for core business functions
Operationalize the DFO culture

Position Summary

The Office Manager will oversee the day-to-day operations of our offices, ensuring a well-functioning, welcoming, and efficient workplace environment. This is a hands-on role covering front desk and reception duties, visitor and guest management, office administration and operations, employee engagement, and general support across two neighbouring office locations situated opposite one another.

This role requires regular in-office presence.

Position Location

Singapore

Role Responsibilities

Front Desk & Visitor Management

Serve as the first point of contact for visitors, vendors and clients, ensuring a professional experience
Proactively share details with visiting colleagues for a seamless and welcoming experience
Provide concierge support when needed, including local reservations, transport, dining and accommodation

Office Management

Oversee daily office operations, including supplies, facilities and equipment
Manage vendor relationships and service providers
Coordinate office moves, seating plans and workspace allocation
Support equipment setup for new or reconfigured spaces
Manage meeting room bookings, resolve conflicts and optimise shared space use
Conduct regular checks of meeting rooms and shared spaces to ensure they remain tidy, presentable and ready for use
Coordinate meeting-room setup and refreshments as required
Ensure compliance with health, safety and security protocols
Perform Fire Warden duties, including leading drills, overseeing evacuations and maintaining emergency readiness across both offices

Administrative Support

Maintain records, filing systems and office documentation
Support expense reporting and track budgets for office management-related costs
Develop, document and regularly update office management systems for the new offices

Staff & Culture

Support the onboarding of new employees, including workspace setup and office orientation
Provide logistical support for community activities and office events
Act as a point of contact for office and administrative queries
Oversee office management communications across both sites

Cross-Location Oversight

Ensure consistent standards across both offices
Proactively identify and implement practical improvements to office operations and the employee and visitor experience
Perform additional duties as assigned

The ideal candidate will possess the following professional qualifications

Diploma
At least 5 years of proven experience in office administration or office management
Proficiency in Microsoft Office and office management tools
Experience managing multiple office locations
Fire Warden certification or willingness to train
First Aid and CPR knowledge, or willingness to train

The ideal candidate will possess the following knowledge, skills, attributes, and values

Strong organisational and multitasking skills
Excellent communication and interpersonal skills