About Definitive Healthcare:

At Definitive Healthcare, our mission is simple: to connect with the real people who make healthcare happen. With real data on real people, our customers get the Definitive picture of the Healthcare market to move their businesses and organizations forward.

We’re committed to delivering the industry’s most reliable, actionable, and differentiated insights and empowering the innovators and organizations transforming healthcare. Because when our customers succeed, healthcare improves—for everyone.

Since our founding in 2011, we’ve grown into a global company headquartered just outside Boston, Massachusetts, supporting more than 2,100 customers around the world. Along the way, we’ve built a culture centered on purposeful work, collaboration, curiosity, and meaningful impact.

We’re passionate about the work we do and the people we do it with. Through programs like Definitive Cares and our employee-led affinity groups, we create opportunities for our teams to connect and give back to the communities where we live and work.

About the position

Definitive Healthcare is seeking an experienced Account Executive, Diversified to drive client retention, growth, and long-term customer success across a portfolio of existing accounts. As a trusted advisor, you will leverage your sales expertise, industry knowledge, and consultative approach to help customers achieve their business objectives while expanding their use of Definitive Healthcare's solutions.

This role is responsible for managing a named portfolio of medium to large accounts across a variety of industries that leverage healthcare data and analytics. Success will be driven through strategic account planning, executive relationship building, renewal management, and identifying opportunities to expand our partnerships with existing customers. You will be supported by a cross-functional team that includes Solution Consultants, Customer Success Managers, and Sales Development Representatives.

What you'll do

Meet and exceed revenue targets within an assigned portfolio of accounts.
Retain and grow an existing book of business through renewals, upsells, and cross-sell opportunities.
Develop and maintain strategic account plans that align customer objectives with Definitive Healthcare solutions and measurable business outcomes.
Build trusted relationships with decision-makers, influencers, and executive stakeholders within client organizations.
Identify and pursue opportunities to expand account penetration and increase customer value.
Lead renewal discussions and negotiate multi-year contracts that drive long-term customer success and revenue retention.
Take a consultative approach to uncover customer challenges and align Definitive Healthcare solutions to address their needs.
Partner closely with Customer Success to drive product adoption, maximize customer value, and improve retention.
Collaborate with Solution Consultants, Customer Success Managers, Product, Marketing, and Sales Development Representatives to deliver a best-in-class customer experience.
Maintain accurate forecasts, opportunity records, and customer engagement activities within CRM systems.
Stay informed on industry trends, competitive dynamics, and evolving customer needs to identify new growth opportunities.

What you'll need

Bachelor's degree required.
5+ years of quota-carrying sales, account management, or business development experience, preferably in SaaS, healthcare technology, healthcare data, technology, analytics, marketing technology, digital media, or related industries.
Proven success managing and growing existing client relationships while achieving or exceeding revenue targets.
Experience selling to Director-, VP-, and C-level stakeholders within medium to large organizations.
Strong consultative selling and account planning skills.
Demonstrated ability to identify customer needs, drive adoption, and uncover expansion opportunities.
Experience navigating complex organizations and building relationships across multiple stakeholders.