Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.

By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

📍 Location: Onsite – Alexandria, Va

🏢 Work Model: This role supports one hospital in person; however, supports all Inova Hospitals for remote tasks; physically located at one facility.

🕒 Schedule: Monday–Friday | 8:00 AM – 4:30 PM EST

💼 Status: Full-Time

Position Overview

Datavant is seeking a detail-oriented and customer-focused Release of Information (ROI) Health Information Specialist to support a medical facility in Alexandria, VA. This role is responsible for processing medical record requests, maintaining HIPAA compliance, and ensuring accurate and timely release of protected health information (PHI).

The ideal candidate is organized, adaptable, and experienced in electronic medical record (EMR) systems. This position requires the ability to multitask in a fast-paced healthcare environment while maintaining strict confidentiality standards.

💼 You will

Process Release of Information (ROI) requests accurately and efficiently
Retrieve and compile medical records from EMR systems
Ensure HIPAA compliance when handling all protected health information
Pull and generate reports as needed
Perform administrative functions related to ROI processing
Maintain organized documentation and tracking of requests
Communicate effectively with healthcare staff, patients, and requestors
Provide coverage support when onsite staff are out (PTO/call-outs)
Maintain productivity and quality standards

🎯 What you will bring to the table

High school diploma or equivalent. (Must be from an Accredited Institute recognized by the State Dept. of Education.)
Ability to commute between locations as needed.
Able to work overtime during peak seasons when required.
Basic computer proficiency.
Comfortable utilizing phones, fax machines, printers, and other general office equipment on a regular basis.
Professional verbal and written communication skills in the English language.
Detail and quality oriented as it relates to accurate and compliant information for medical records.
Strong data entry skills.
Must be able to work with minimum supervision responding to changing priorities and role needs.
Ability to organize and manage multiple tasks.
Able to respond to requests in a fast-paced environment.
Required to take and pass a 90-day ROI Certification course with a score of 85% or higher.
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

Bonus points if

Experience in a healthcare environment.
Previous production/metric-based work experience.
In-person customer service experience.
Ability to build relationships with on-site clients and customers.
Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.

The estimated base pay range per hour for this role is: