Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

Coupang Pay is seeking a Staff Data Scientist to help safeguard our customers and payment ecosystem from fraud, account takeover, payment abuse, and emerging financial crime threats. This is a high-impact role for a strategic, data-driven fraud owner who is passionate about solving complex risk challenges and delivering measurable business impact. The ideal candidate combines deep fraud expertise, analytical rigor, intellectual curiosity, and a builder's mindset to develop scalable, technology-driven solutions with minimal customer friction. This is a unique opportunity to shape the future of fraud prevention at Coupang Pay and build industry-leading risk capabilities at scale.

Key Responsibilities

Lead Coupang Pay's fraud strategy by identifying emerging risks and developing scalable prevention and detection solutions across the payment lifecycle.
Design, implement, and optimize fraud controls, decisioning strategies, and risk policies to reduce fraud losses while maximizing payment approval rates and customer experience.
Analyze large-scale transaction, behavioral, and fraud datasets to identify emerging attack patterns, vulnerabilities, and opportunities for risk mitigation.
Partner with Product, Engineering, Data Science, Fraud Operations, and Compliance teams to translate insights into production-ready rules, models, and fraud prevention capabilities.
Evaluate and leverage machine learning, AI, graph analytics, and other advanced technologies to enhance fraud detection, investigation, and operational efficiency.
Assess fraud risks associated with new products, payment methods, and business initiatives, and recommend appropriate risk controls.
Monitor fraud performance metrics and key business outcomes, driving continuous improvements through experimentation, analysis, and data-driven decision making.
Lead root-cause analyses of significant fraud incidents and provide strategic recommendations to strengthen Coupang Pay's fraud defenses.
Communicate fraud trends, risks, business impacts, and strategic priorities to leadership and cross-functional stakeholders.

Basic Qualifications

8+ years of experience in fraud strategy, fraud risk management, fraud analytics, payments risk, or related fields.
Experience leading fraud strategy initiatives in e-commerce, payments, fintech, card, or financial services environments.
Strong analytical, problem-solving, and technical skills, with the ability to leverage large- scale data, machine learning, and real-time decisioning systems to develop scalable fraud prevention solutions and drive business impact.
Experience developing, implementing, and optimizing fraud prevention and detection strategies.
Proven ability to influence stakeholders and drive cross-functional initiatives across Product, Engineering, Data Science, Fraud Operations, and Compliance organizations.