We’re not just behavioral health people—we’re crisis people.

Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.

Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support.

Our values shape our decisions, define our culture, and foster continuous learning and growth.

We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission.

We are on a mission to change the face of behavioral health. Help us save lives and make a difference.

Earn More with Shift Differentials

Maximize your earnings with additional hourly pay:

+$2/hr -> Monday-Thursday Nights
+$3/hr -> Friday-Sunday Nights
+$2/hr -> Saturday-Sunday Days

What You'll Do:

The Behavioral Health Specialist (BHS) is a vital member of the interdisciplinary care team who helps create a safe, secure, welcoming, and therapeutic environment. This position has frequent direct interaction with individuals and plays an important role in shaping their experience from admission through discharge.

Working in a high-acuity, fast-paced setting, the Behavioral Health Specialist provides compassionate and respectful support to individuals experiencing acute behavioral health symptoms, substance use concerns, homelessness, and other complex needs. The role supports admissions and discharges, maintains required observations, assists with daily needs, recognizes and communicates changes in behavior or condition, and responds to safety concerns and emergencies.

Success requires compassion, sound judgment, strong situational awareness, teamwork, flexibility, and the ability to remain calm and professional under pressure.

Individual Support and Experience

Welcomes individuals and provides compassionate, respectful, and nonjudgmental support from admission through discharge.
Supports safe admissions, transfers, and discharges and assists individuals with meals, clothing, comfort items, and other daily needs.
Builds therapeutic rapport while maintaining appropriate professional boundaries and supporting the organization’s “No Wrong Door” approach.

Safety, Observation, and Crisis Response

Conducts safety screenings and inventories, searches, documents, and secures individual belongings according to established procedures.
Maintains required levels of observation and accurately documents observations within established timeframes.
Recognizes and promptly communicates changes in behavior, condition, risk, or environmental safety to the interdisciplinary team.
Uses therapeutic communication, trauma-informed practices, redirection, and approved de-escalation techniques.
Participates in approved restraints, seclusion, or other safety interventions, when necessary, permitted, and appropriately trained.
Responds to emergencies and performs CPR, Safe Clinch, and other approved emergency-response techniques within the scope of training.

Clinical and Interdisciplinary Support

Effectively and positively communicates and collaborates with nurses, providers, clinicians, peer and recovery support professionals, and other care team members.
Participates in shift handoffs, team huddles, and care coordination activities.