We’re not just behavioral health people—we’re crisis people.

Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.

Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support.

Our values shape our decisions, define our culture, and foster continuous learning and growth.

We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission.

We are on a mission to change the face of behavioral health. Help us save lives and make a difference.

Earn More with Shift Differentials

Maximize your earnings with additional hourly pay:

+$2/hr -> Monday-Thursday Nights
+$3/hr -> Friday-Sunday Nights
+$2/hr -> Saturday-Sunday Days

What You'll Do:

The Case Manager is responsible for managing the care of individuals, including both youth (adolescents) and adults, who are in crisis and stabilizing from acute episodes. This role involves facilitating admission intakes, treatment planning, discharge planning, obtaining collateral, assisting in the legal process, and initiating personalized care plans. The Case Manager works closely with an interdisciplinary treatment team to coordinate care and discharge planning for both youth and adult individuals, their families, schools (for youth), local providers, and other referral sources. This position also carries a caseload and serves as an ambassador to community partners.

Admission & Consent
Facilitate admission intakes, educating and informing individuals and their families about consents for treatment and authorizations for use and disclosures.
Treatment Planning:
Collaborate with the Interdisciplinary Treatment Team to develop and implement individualized, person-centered Treatment Plans appropriate for brief intervention.
Complete and review signed Treatment Plans with each individual and their families (where applicable) to ensure understanding and agreement.
Collateral Gathering & Assessment:
Gather collateral information from individuals, family members, schools (for youth), and other involved parties to conduct a thorough assessment of needs for treatment and discharge planning.
Care Coordination:
Actively coordinate care and provide referrals to ensure services are aligned with both facility staff and external providers.
Identify and address gaps in service needs, making appropriate recommendations to meet the individual’s needs upon discharge.
Discharge Planning:
Collaborate with the interdisciplinary treatment team to engage with, monitor, and communicate with individuals and their families, ensuring safety and meeting their needs during the discharge process.
Documentation:
Maintain accurate clinic records, documenting all activities related to service delivery, including brief interventions, coordination of care, discharge planning, and treatment planning.
Obtain necessary signatures from individuals or their guardians regarding treatment and other required documents.
Community & System Knowledge:
Maintain a working knowledge of the Pennsylvania State behavioral health system, including potential funding sources, 302 involuntary legal processes, and resources specific to both youth and adults.