Empowered to live. Inspired to work.

Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally.

How we support you

Hybrid model – up to 50% work from home
Flexible schedules including ample flexibility in the summer months
Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match)
Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP
Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off
Learning and development programs
Mentorship programs
Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.)
Professional membership/certification reimbursement and more!

Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs.

To learn more about Compeer Financial visit www.compeer.com/careers.

Where you will work: This position offers a hybrid option to allow for occasional remote work, primarily working out of the Lakeville-MN, Mankato-MN, Rochester-MN, or Onalaska-WI office locations.

The contributions you will make:

Provides leadership to the Client Service team who is responsible for delivering high quality client service to support the effective delivery of credit and financial products and services to current and prospective clients. You will directly and indirectly manage all team members within the assigned areas of responsibility and assists in the establishment and development of policies, procedures and guidelines to ensure Compeer provides strong client relationships that follow Compliance and FCA regulations.

A typical day:

Communicates business expectations and goals and is responsible for team’s results.
Aids in establishing and developing guidelines to ensure the team provides a consistent quality level of service, which is timely, thorough and responsive to all clients. Client service includes face to face interactions, on-farm service as needed, telephone communications, and written correspondence.
Selects, develops, motivates, coaches, evaluates, trains and rewards department team leaders.
Promotes a positive work environment that leverages the talents and abilities of team members in achieving organizational and team goals.
Assesses talent and determines the division of responsibilities and how the teams should be organized. Monitors work capacity among the teams.
Determines and effectively communicates performance standards and development plans and assesses performance against standards.
Provides direct leadership to Client Service Team Leaders. Visits local offices at least twice per year.
Organizes and facilitates team meetings and calls.
Champions the brand; serves as a role-model for the vision, mission and values of the organization. Supports Compeer’s strategic imperatives.
Assists leadership in defining the Client Service team’s strategic direction, goals and client services.
Keeps abreast of industry best practices. Identifies and executes efficient and effective practices that enhance the team’s value.
Collaborates with team members throughout the organization, Risk Management, Compliance and Business Technology to develop, maintain and improve loan systems, technology, policies, processes and procedures.
Collaborates with team leaders supported by the Client Service team to ensure a consistent quality level of service is provided.
Represents the Client Service team when resource allocations or procedural changes are needed.
Follows up on audit items and ensures corrective actions are addressed.
Drives continuous process improvement within the team.