Pay Range: $18.00 - $21.76/hr.

Job Posting Closing on: Friday, November 20, 2026 📅

Workdays & Hours: Monday through Friday, with hours between 8 AM and 5 PM. The position will work 40 hours a week. Some evening/weekend on-call work may be required.

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find Out More!

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. 🌆

A Contract Compliance Technician job is available with the City of Fort Worth Contract Mowing division of the Park & Recreation Department. The City of Fort Worth Park & Recreation Department is made up of 13,447 acres of parkland and includes 308 park and recreation facilities. From hike and bike trails to fitness centers, the Park & Recreation Department is a vital part of Fort Worth, Texas and is exciting and vivacious place to work.

Minimum Qualifications

High school diploma/GED
Two (2) years of directly related experience in contract, compliance, or field environmental experience
Valid driver's license

Preferred Qualifications

Six months or more of experience working within a Park & Recreation environment or similar
Six months or more of experience in a high-volume customer service or customer-contact environment
Six months or more of experience supporting contract compliance, contractor oversight, inspections, or similar activities.
Experience using a work-order or customer relationship management database, including reviewing and closing work orders. The Contract Mowing Section currently utilizes Motorola PremiereOne CSR CRM.
Experience with Microsoft Excel and maintaining spreadsheets, reports, or tracking documents.
Familiarity with the City of Fort Worth, including parks, streets, rights-of-way, and general geography.
Knowledge of landscaping, mowing, grounds maintenance, or similar field operations.
Strong navigation and map-reading skills, including experience with Google Earth, Google Maps, GPS, GIS, or similar mapping tools
Strong written and verbal communication skills and the ability to interact professionally with residents, contractors, and City staff

The Contract Compliance Technician job responsibilities include

Support the Contract Mowing Section with contract compliance, inspections, invoicing, customer service, and related administrative functions
Monitor contractor compliance with contract specifications and service requirements
Assist with investigating and verifying resident complaints, service requests, and contractor-completed work
Research and respond to a high volume of service requests and complaints, particularly during the active mowing season
Maintain and update property and mowing inventory records, spreadsheets, reports, and other tracking documents
Conduct physical and virtual site inspections to verify service quality, identify deficiencies, and document conditions
Prepare and review site maps and assist with identifying property boundaries, maintenance responsibilities, and service locations
Communicate with residents, contractors, City staff, and other departments to research concerns, coordinate services, and resolve issues
Develop and maintain spreadsheets, reports, and other documentation used to monitor contractor performance and program activity
Utilize Microsoft Office applications, Motorola PremiereOne CSR, mapping tools, Google Earth/Maps, GPS, and other technology to perform research and document work
Assist with work-order management, including reviewing, updating, and closing service requests
Perform other duties as assigned

Apply Now! Come be part of something special in Fort Worth. 🌟

WORKING CONDITIONS & PHYSICAL DEMANDS

Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing, balancing, pushing, pulling and lifting, depending on assignment. Incumbents may be exposed to moving mechanical parts, odors, dusts, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting, intense noises, gases, vibrations, chemicals, oils and workspace restrictions.