CharterUP is transforming the $365 billion global group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers with thousands of vehicles nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events.

Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale.

Why Join Us

Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change.
Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.
Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.
Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.

About the Role

CharterUP is looking for an Engineering Manager, Platform to lead the team building and operating the technical foundations of our two-sided marketplace. You’ll manage infrastructure engineers, security engineers, site reliability engineers, and data engineers, helping them deliver secure, reliable, and scalable systems that support our growing business. We’re seeking a strong people leader with sound technical judgment who can balance operational needs with long-term investments in developer productivity, security, and data capabilities.

Title: Engineering Manager, Platform

Reports to: VP Engineering

Location: Austin, TX (Hybrid: Monday, Wednesday, Friday in-office)

What You’ll Do

Lead and Develop the Team: Manage infrastructure, security, site reliability, and data engineers. Set clear expectations, provide regular feedback, and support career growth through coaching, recruiting, and performance management.
Own Platform Strategy and Delivery: Define the team’s technical direction and roadmap, aligning investments with business and engineering priorities. Balance long-term improvements with operational needs, partner requests, and delivery commitments.
Build Reliable, Efficient Infrastructure: Guide cloud architecture, infrastructure automation, deployment systems, and shared services. Strengthen observability, incident response, disaster recovery, and cost management in partnership with product engineering teams.
Advance Security and Data Capabilities: Support security engineers in establishing secure development practices, building security tooling and guardrails, and driving vulnerability remediation across engineering. Guide data engineers in building reliable pipelines and governed data access for analytics, business operations, and machine learning.
Improve Developer Productivity: Treat engineering teams as internal customers. Deliver shared tooling, self-service capabilities, and practical standards that make software easier to build, deploy, and operate, including effective use of AI-assisted tools and automation.

What You’ll Bring

Engineering Leadership: Experience managing technical teams, including platform, infrastructure, or reliability engineers, typically gained through 4+ years in management. Demonstrated success in recruiting, coaching, career development, and performance management.
Technical Foundation: Experience building or operating production systems, typically gained through 8+ years across engineering and engineering management roles, including substantial hands-on technical work. Sound architectural judgment and the ability to guide specialists across multiple disciplines.