Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.

Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.

We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!

The Mission

We are seeking a talented Senior Cloud Architect to join our growing Managed Service Provider (MSP) team. The right candidate is someone who ….

Your Assignment

Architecture and solutions

Lead client engagements
Provide thought leadership around scalable next-generation cloud architecture experience and operational guidance to clients
Lead cross-functional implementation teams to deliver world-class solutions to clients
Own the implementation of stories and other engineering of advanced cloud work for clients
Write Infrastructure as Code (IaC) in multiple frameworks and can break apart projects into independent components at an appropriate level, taking into account different aspects of a stack and know how to build stability and security into them.
Help clients get work done smarter with automation and code
Lead a team to navigate complex bureaucratic relationships to bring all stakeholders together around a common product vision and strategy
Lead re-platforming and refactoring efforts for existing systems
Lead Client discovery and the creation of a prioritized backlog for continuous improvement initiatives

Observability and Monitoring

Design, implement, and build scalable architectures leveraging AWS services with an emphasis on reliability, security, and cost efficiency.
Build and maintain observability solutions using AWS native (e.g., CloudWatch, X-Ray, Config) and partner tools (e.g. Datadog, Dynatrace, OpenTelemetry) for APM, infrastructure monitoring, logging, and tracing.
Work with a 24x7 response team and operations leadership group to help establish the precise collection of metrics, data and logs needed to properly monitor an application or workload
Within this observability framework help establish corresponding runbooks and automation that can be deployed when certain metrics and conditions (monitoring) are met
Work with the CloudOps teams in effort to reduce noise and address root causes of issues surfaced
Partner with DevOps and security teams to ensure the necessary resilience, security, and cost-optimization features are embedded in solutions

General

Learn, coach, and share knowledge and skills with other team members
Prepare work for team members of varying levels of experience, defining stories and task type work
Contribute to internal IP and open source development
Participate in delivery efforts using Agile or other work methodologies
Build relationships with vendors and partners
Engage with clients including presentations, technical decisions, and education opportunities
Learn, research, and stay up to date on best practices and evolutionary capability in the Amazon Web Services (AWS) cloud
Be a technical team advocate, ensuring clear direction and efficient execution
Perform code reviews, provide feedback, and pair when beneficial
Keep an eye out for opportunities to support our clients in even greater ways
Write cool blog posts, do talks at community events, help us achieve additional certifications in the AWS Partner Community, help our clients solve all sorts of problems