Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.

Career Team is excited to bring on a RESEA Coordinator who will perform professional work providing career counseling, intensive case management, and follow-up services to participants referred to us through the Reemployment Services & Eligibility Assessment (RESEA) Program. RESEA participants are referred if they are receiving unemployment benefits. You will support RESEA participants as they seek employment, training, or education in order to become financially stable and employed.

Your Impact On Career Team’s Success

Provide case management services to RESEA participants who are selected to participate
Lead RESEA Workshops and Orientations for participants that introduce them to programs and resources available to them, while also cover topics such as resume building, interviewing, etc
Report participant non-compliance or eligibility issues to the UI State entities
Enter data into Work In Texas and any participant information system as required, and any other database as required by the One-Stop system
Guide jobseekers through the preparation of individual employment plans (IEP) based on their specific occupational goals
Counsel clients on available job opportunities, training programs, and other services
Refer individuals to appropriate services, training programs, or job opportunities and follow-up on those activities
Follow all policies, procedures, and regulations related to eligibility documentation; ensure that case files have originals and/or copies of eligibility documentation
Maintain accurate individual case files for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements
Meet and/or exceed program benchmarks
Participate in all staff-related events as required, including but not limited to training, staff meetings, and individual supervision
Complete all required reports
Approach each day and task with a “ZAG” mindset
Other duties and projects as needed

The Ideal Qualifications for this Position Include

Bachelor’s degree in a related field and 1-2 years of work experience or a satisfactory equivalent of education and experience
Strong communication skills and knowledge about community resources
Possess strong analytical and problem-solving skills, with the ability to make well-thought-out decisions
Able to work with and relate to participants and be culturally sensitive
Must be computer literate and have MS Applications (Word, Excel, and Outlook) skills at minimum, and the ability to learn specialized databases and software systems
Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive
Ability to serve as a role model to customers and motivate them towards achieving goals
Ability to meet and/or exceed set goals and objectives
Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written, required
A Valid Driver’s License

Additional Skills/Knowledge Career Team Would Love for This Role

Bilingual or Multilingual
Strong multitasking abilities and proactive approach to tasks
Training in Trauma Informed Care, evidence-based practice, and/or whole family services

Employment Type: Full-Time, Non-Exempt Employee

Job Site: Onsite

Salary: $45,000 - $55,000/yr

Travel: 15% travel within the region

About Career Team

Founded in 1996, Career Team, LLC is a private workforce development organization.

Career Team’s outstanding record of building the modern infrastructure powering America's workforce has resulted in numerous honors: