Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.

Sales Engineer

Location: Tokyo, Japan

Department: Sales Engineering

About Black Duck

At Black Duck, we help organizations build secure, resilient software. As a global leader in application security, we offer one of the industry's most comprehensive portfolios of software security solutions, empowering customers to identify, remediate, and prevent vulnerabilities across the software development lifecycle.

Our approach goes beyond testing. We combine industry-leading products, managed services, professional services, training, and expert guidance to help customers establish and mature effective application security programs. From securing open source software to improving software supply chain integrity, Black Duck is trusted by organizations worldwide to protect the applications that power their business.

The Opportunity

Black Duck is seeking a talented Sales Engineer to partner with prospects and customers as they strengthen their software security posture and modernize their application security practices.

In this role, you will serve as a trusted technical advisor throughout the customer journey, leveraging your software development and security expertise to demonstrate how Black Duck solutions help organizations build more secure, high-quality software.

What You'll Do

Technical Sales Support

Partner with Account Executives to understand customer requirements and technical objectives.
Deliver compelling product demonstrations, technical presentations, and proof-of-concept engagements.
Advise prospects on application security best practices and how Black Duck solutions align with their business goals.
Support the technical evaluation process and help drive successful sales outcomes.

Customer Success & Technical Account Management

Build trusted relationships with customers and stakeholders.
Guide customers through deployment planning, implementation, and enterprise-wide adoption of Black Duck solutions.
Help customers maximize the value of their investment through ongoing technical engagement and consultation.
Contribute to customer satisfaction, retention, and long-term success.

Industry Leadership & Advocacy

Represent Black Duck at industry conferences, seminars, webinars, and customer events.
Engage with peers, prospects, and customers on emerging application security trends and best practices.
Act as a technical evangelist for Black Duck's solutions and vision.
Contribute to customer-facing communities, forums, and thought leadership initiatives.

What You'll Bring

Technical Experience

Hands-on software development experience in one or more programming languages such as:
C/C++
Java
C#
Objective-C
Experience with scripting languages such as:
JavaScript
Python
Ruby
Perl
Strong understanding of the Software Development Lifecycle (SDLC).
Familiarity with Agile development methodologies and CI/CD practices.
Knowledge of application security concepts, tools, and best practices.

Customer-Facing Experience

Experience in a customer-facing technical role, including:
Sales Engineer
Solutions Engineer
Professional Services Consultant
Technical Support Engineer
Developer Advocate
Customer-Facing Software Engineer
Ability to translate complex technical concepts into business value for customers and executives.

Additional Qualifications

Strong problem-solving and troubleshooting skills.
Customer-focused mindset with a proactive and collaborative approach.
Demonstrated ability to drive technical evaluations and influence positive outcomes.