Build your automotive career with paid, hands-on training and a clear path for advancement!

Berlin City Auto Group is actively hiring an Automotive Parts Counter Trainee to join our growing team in Portland, Maine. This is an excellent opportunity for a dependable, customer-focused professional who wants to learn the automotive parts business and build a long-term career with an established dealership group.

No previous automotive parts experience is required—we’ll provide the training and support you need to succeed.

Starting pay: $21.50 per hour, with opportunities for financial and career growth.

What We Offer

Paid, hands-on training alongside experienced Parts Counter Associates
Clear career path with opportunities for increased responsibility and earning potential
Flexible scheduling and paid time off that accrues from your first day
Comprehensive benefits package, including medical, dental, vision, life, and disability insurance
401(k) with employer contribution
Health and wellness reimbursement of up to $75 per month
Employee discounts
Recognition programs that reward outstanding performance
Supportive, team-oriented work environment

Position Overview

As a Parts Counter Trainee, you will work closely with experienced team members to learn the dealership parts process from the ground up. You will develop the skills needed to assist retail and wholesale customers, support Service Technicians, locate and order parts, and provide accurate product and pricing information.

This role is ideal for someone who enjoys helping people, learning new systems, staying organized, and working in a fast-paced environment. As your knowledge and skills grow, you will have the opportunity to advance into a Parts Counter Associate position.

What You’ll Learn and Do

Assist customers at the parts counter and over the phone in identifying the correct automotive parts and accessories
Learn how to use electronic parts catalogs and dealership computer systems
Provide pricing, availability, and order-status information
Recommend related parts, accessories, and current specials when appropriate
Pull purchased parts accurately from inventory
Locate and order parts that are not currently in stock
Prepare orders for shipment, delivery, or customer pickup
Assist Service Technicians in identifying and obtaining the parts needed to complete vehicle repairs
Maintain accurate order information and communicate updates promptly
Help keep the parts department clean, organized, and efficient
Build positive working relationships with customers, technicians, and other dealership team members

What We’re Looking For

A strong interest in building a career in the automotive industry
A customer-first attitude and professional communication skills
Dependability, punctuality, and a strong work ethic
The ability to learn quickly and follow established processes
Strong organization, attention to detail, and follow-through
A sense of urgency and the ability to manage multiple priorities
Comfort using computers, tablets, and other technology
The ability to work effectively both independently and as part of a team
A positive attitude, especially when working in a busy environment
Automotive, retail, warehouse, or customer service experience is helpful but not required

Requirements

Must be at least 18 years of age
Ability to lift and carry at least 25 pounds
Valid driver’s license and an acceptable motor vehicle record
Ability to successfully complete all pre-employment requirements
Authorization to work in the United States

Who We Are

Berlin City Auto Group is a family of dealerships located throughout Maine and Vermont. We believe our strength comes from the different experiences, perspectives, and talents of our associates. Our highly engaged team is united by our core values of Humility, Integrity, and Passion.

We are committed to creating opportunities for professional growth while delivering extraordinary experiences for our customers and associates. Our philosophy is Easy—a way of doing business that makes every customer interaction simple, transparent, and enjoyable.