We are TRADER, a Canadian leader in digital automotive solutions. Our flagship brands — AutoTrader.ca, AutoSync, Dealertrack Canada and CMS — help Canadians buy, sell, and finance vehicles with confidence. As part of AutoScout24 group, Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond.

Learn more at tradercorporation.com.

This role will be within the AutoSync team. AutoSync supports over 3,500 dealerships nationwide, delivering cutting-edge software tools to simplify operations, boost marketing, and drive sales.

Role: Tech Ops Engineer (Permanent Fulltime)

Location: Etobicoke

The Tech Ops Engineer has responsibility for troubleshooting and resolving escalated issues with databases and user interfaces. Working in a team environment, assist in providing a safe, stable, and reliable online experience for our customers.

What you’ll do

Troubleshoot and resolve escalated issues, including root cause resolutions and suggestions for improvements
Create bug-fix and enhancement tickets for Agile Dev teams and assist with QA as required
Manage ticket escalations to 3rd party providers
Complete special projects as requested

What you bring to the table

Problem Solving Skills
Troubleshooting Skills
Customer Focus
Results-Oriented

Must have experience

University Degree in Information Technology/Computer Science
2 – 5+ years of support experience
Solid Database and SQL skills
Experience with Microsoft Azure
Understanding of Server Management

What’s in it for you…

Gym discounts
Employee and Family Assistance program
Virtual wellness events
Conferences & training budget
Regular internal training programs
Financial planning with 3% matching Pension
Competitive salary
Annual bonus structure

Compensation

Our ranges reflect the expected compensation at the time of posting. The final offer may vary and can be higher based on relevant skills, experience, location, and market conditions. Based on the role, the total rewards package may also include benefits, bonus, and other employee offerings.

The base salary range for this position is

$65,000—$70,000 CAD

Use of Artificial Intelligence in Hiring: We use artificial intelligence (“AI”) in our hiring process, including to screen, assess, or select applicants for this position.

Vacancy Status: This job posting is for an existing vacancy.