Rackscale Product Quality Engineer
Astera Labs (NASDAQ: ALAB) provides rack-scale AI infrastructure through purpose-built connectivity solutions. By collaborating with hyperscalers and ecosystem partners, Astera Labs enables organizations to unlock the full potential of modern AI. Astera Labs’ Intelligent Connectivity Platform integrates CXL®, Ethernet, NVLink, PCIe®, and UALink™ semiconductor-based technologies with the company’s COSMOS software suite to unify diverse components into cohesive, flexible systems that deliver end-to-end scale-up, and scale-out connectivity. The company’s custom connectivity solutions business complements its standards-based portfolio, enabling customers to deploy tailored architectures to meet their unique infrastructure requirements. Discover more at www.asteralabs.com.
Astera Labs is building the connectivity backbone for rack-scale AI infrastructure, and quality is central to delivering it at hyper-growth speed. As the Tech Lead Rackscale Product Quality Engineer, you will be Quality's single point of contact for rackscale, platform, and systems programs. You will give product and program teams one trusted voice on risk, requirements, and readiness.
In this individual contributor role, you will connect Supplier Quality, Customer Quality, validation, and partner teams. You will keep quality risks and launch criteria visible from NPI through field support. Your work will help hyperscale customers deploy Astera Labs solutions with confidence as we scale.
Key Responsibilities
Program Leadership & Cross-Functional Alignment
Serve as the single Quality point of contact for rackscale, platform, and systems programs, representing Quality in core product and program meetings
Coordinate quality activities across Supplier Quality Engineering (SQE), Customer Quality Engineering (CQE), validation, and partner teams
Own and track quality deliverables, requirements, risks, issues, corrective actions, and readiness milestones
Drive clear communication, alignment, and timely escalation of quality concerns
Reliability, Validation & Product Readiness
Define reliability testing expectations across PCBA, platform, and rack levels
Support validation, qualification, product readiness, and launch activities
Provide NPI EV support for engineering and partner on component engineering topics
Ensure product-level environmental compliance requirements are met
Field Quality, RMA & Customer Support
Devise and align RMA and failure-analysis flows across internal teams and partners
Develop the refurbishment process and provide input into reverse-logistics handling
Participate in warranty and advance replacement decisions
Assist with customer support and provide system-level debug assistance with ODMs and FAEs
Proof-of-Concept (POC) Pool Management
Participate in the management of the POC pool, helping track unit status, usage, and return flows
Basic Qualifications
Bachelor's degree in Electrical Engineering, Mechanical Engineering, Industrial Engineering, or a related technical field
5+ years of experience in quality engineering for electronic hardware, such as server, networking, or data center platforms
Hands-on experience with PCBA, platform, or system-level quality, reliability, and failure analysis
Proven experience driving RMA, corrective action, and root-cause processes (e.g., 8D) with suppliers, ODMs, and customers
Ability to lead cross-functional programs and escalate issues effectively as an individual contributor
Proficiency with Microsoft tools, including Excel, PowerPoint, Teams, and SharePoint, for tracking and reporting
Preferred Qualifications
MS or PhD in Engineering or a related field
Experience with rack-scale, AI, or hyperscale data center hardware programs
Experience in component engineering, NPI quality, or reverse logistics and refurbishment
Knowledge of environmental compliance standards (e.g., RoHS, REACH) and reliability test standards
Quality certifications such as ASQ CQE or Six Sigma, plus strong communication and influencing skills
Salary range is $139,500 to $155,000 depending on experience, level, and business need. This role may be eligible for discretionary bonus, incentives and benefits.