Apex IT is a global consulting firm that provides award-winning services to transform the customer, employee, and student experiences. Since 1997, Apex IT our Salesforce and Oracle experts have provided a full range of enterprise solutions including CRM and related applications that support sales, marketing, and service; financial reporting; HR; and Business Intelligence. As a remote company, we have top talent all over the United States and India and are continuously growing. We provide our team with a flexible work-life balance in addition to the traditional benefits.

Job Title: Oracle Field Service Solution Architect

Classification: Exempt under the Fair Labor Standards Act (FLSA)

Reports to: President

Work Location/Travel: Work is remote or on-site. Percentage of travel, where the travel occurs, such as locally or in specific countries or states, and whether the travel is overnight, varies. This resource must be willing and able to travel as required by the customer project. This is generally negotiable, but not always, and could be as high as 75%.

Job Summary

The Oracle Field Service (OFS) Solution Architect plays a critical role in designing, architecting, and delivering comprehensive Oracle Field Service Cloud solutions that align with client business objectives. This individual serves as a trusted advisor to clients and internal stakeholders, leading solution design, ensuring successful delivery, and driving innovation and best practices across engagements. The Solution Architect is responsible for overseeing the overall solution strategy, guiding technical and functional teams, and ensuring the highest quality in implementation.

Essential Functions

Provide strategic leadership on Oracle Field Service Cloud engagements, owning end-to-end solution architecture and ensuring alignment with client goals and Oracle best practices.
Analyze and interpret complex client requirements, business processes, and challenges to design scalable, effective OFS solutions.
Define solution blueprints including integrations, extensions, and data flows, leveraging Oracle Cloud technologies such as Oracle Integration Cloud (OIC), ERP Cloud, and HCM Cloud.
Lead workshops, architecture reviews, and design sessions with client stakeholders and internal teams.
Translate business requirements into solution designs, including functional configurations, integrations, custom extensions, and mobile strategies.
Partner with project managers to guide scope, timelines, and resources while ensuring quality of deliverables.
Collaborate with sales and pre-sales teams to support business development, including proposal creation and client presentations.
Mentor and guide implementation consultants and developers throughout the project lifecycle.
Develop and maintain detailed documentation including solution design, integration architecture, and technical specifications.

Duties/Responsibilities

Stay up to date on Oracle updates, certifications, and industry trends.
Contribute to internal knowledge base and reusable solution assets.
Provide architectural leadership on multiple client engagements simultaneously.
Participate in staffing, interviewing, and onboarding of new consultants when required.
Review and validate project deliverables to ensure architectural consistency and quality.

Competency

Excellent problem-solving and analytical skills.
Strong verbal and written communication skills, with the ability to convey complex ideas clearly across business and IT.
Ability to work independently and collaboratively across teams.
Detail-oriented with a focus on system accuracy and reliability.
Integrity & Trustworthiness: Demonstrates honesty, transparency, and ethical decision-making.
Executive Presence: Confident and professional demeanor, capable of commanding respect in high-level discussions.
Emotional Intelligence: Strong self-awareness, resilience, and the ability to navigate complex interpersonal dynamics.
Exceptional ability to manage and resolve conflicts effectively while maintaining positive relationships.