About Us

AnyDesk was founded under the belief that software technology and global connectivity can be a means to improve the way society functions. Today, AnyDesk builds a platform technology to reinvent the internet.

Join us in shaping the future of software technology!

What we are looking for

We're looking for an experienced IT Operations Engineer to help run and evolve the infrastructure powering our core products. You'll be responsible for the health, performance, and reliability of a large fleet of Debian Linux servers and the operational lifecycle of our in-house software stack. This is a hands-on role for someone who's comfortable operating distributed, highly-available systems at scale and enjoys the intersection of systems engineering, automation, and production support.

Own the day-to-day administration of a large-scale fleet of Debian-based servers (bare metal and/or virtualized), including provisioning, patching, hardening, and lifecycle management
Build and maintain configuration management and automation to keep server configuration consistent and reproducible across environments
Monitor system health, capacity, and performance; proactively identify and resolve bottlenecks before they impact production
Manage package repositories, OS upgrades, kernel updates, and security patching cycles across the fleet
Maintain networking, DNS, firewall, and load-balancing configuration supporting the server estate
Operate, monitor, and support our in-house systems in production, including release deployment, hot code upgrades, and node/cluster management
Work closely with the software engineering team to troubleshoot issues
Tune system performance and stability at scale
Support release engineering practices and coordinate rolling deployments and rollbacks
Deploy, monitor, and maintain in-house services including build pipeline integration, packaging, and runtime configuration (e.g., JVM tuning, systemd units for Rust binaries)
Diagnose and resolve production issues spanning application, runtime, and OS layers across different language stacks
Collaborate with development teams to define deployment standards, health checks, and observability requirements for new services
Design and maintain monitoring, alerting, and logging infrastructure (e.g., Prometheus, Grafana, ELK/OpenSearch, or similar) covering OS, application, and BEAM-specific metrics
Build automated tooling and scripts (Bash, Python, Go) to reduce manual operational toil and improve incident response time
Participate in an on-call rotation, respond to incidents, and drive root-cause analysis and post-incident reviews
Own and continuously improve CI/CD pipelines for deployments
Contribute to disaster recovery, backup, and business continuity planning across the fleet and core services
Implement and maintain system hardening standards, access controls, and audit logging across the Linux fleet
Support vulnerability management processes, including scanning, triage, and timely remediation
Ensure operational practices align with relevant security and compliance requirements

Basic Qualifications

Very strong ability to listen attentively, apply logic and reason, follow- through, can-do attitude, and exceptional communication skills both written and verbal
Easy to work with
Sense of urgency
3+ years of experience in an IT Operations, Site Reliability Engineering (SRE), or Systems Administration role, ideally supporting production infrastructure at scale
Solid knowledge of Chinese Cantonese and Chinese Mandarin
Strong hands-on experience administering Debian/Ubuntu Linux servers in production (systemd, networking, storage, package management)
Comfort supporting services in production, including build artifacts, runtime configuration, and debugging
Solid experience with configuration management/automation tools (Ansible, Puppet, Salt, or similar)
Experience with monitoring and observability tooling (Prometheus/Grafana, ELK, VictoriaMetrics, or similar)
Strong scripting ability
Comfortable working with CI/CD pipelines (GitLab CI, Jenkins, GitHub Actions, or similar)