At Adaptive, we’re Powering the Age of Immune Medicine. Our goal is to harness the power of the adaptive immune system to transform the way diseases are diagnosed and treated.

As an Adapter, you’ll have the opportunity to make a difference in people’s lives. With Adaptive, you’ll create a career highlight through collaboration with bright, curious colleagues working at the apex of innovation and application.

It’s time for your next chapter. Discover your story with Adaptive.

Position Overview

The Supervisor, CLO Area is responsible for day-to-day supervision of Clinical Lab personnel in a fast-paced, high throughput diagnostics laboratory processing research and clinical diagnostic samples. Adaptive’s Clinical Laboratory is a CLIA/CAP/NYS/FDA certified laboratory, and as such this position needs to adhere to and uphold all applicable regulatory requirements. The Supervisor, CLO Area is also responsible for assisting in the daily supervision and coordination of work over a specific functional area and/or shift and works in concert with the clinical lab management team to ensure all aspects of the work are covered. People in this role ensure close communication and alignment on personnel management and work. Employees in this position also collaborate with technical leadership groups including Technical Supervisors, Clinical Laboratory Compliance, and Clinical Laboratory Directors.

Leaders at Adaptive demonstrate behaviors consistent with Adaptive’s Core Values and Leadership Principles. Critical functions of this role include helping establish individual team member goals, aligning those individual goals with broader team objectives, and ensuring those objectives drive the achievement of company goals. Providing thoughtful coaching and consistent feedback to team members will drive performance excellence and accountability, as well as support team members’ growth and development. Leaders at Adaptive create an environment of belonging, respect, and open and honest communication every day.

Schedule: Wednesday - Saturday 9:30am - 8:00pm

Key Responsibilities and Essential Functions

Utilize technical molecular biology knowledge (DNA extraction, PCR, qPCR, and/or next-generation DNA sequencing) to coordinate high-quality processing of specimens through the laboratory.
Consistently demonstrate excellent clinical judgment and integrity.
Effectively and timely communicate and collaborate across teams, departments, and disciplines to meet objectives.
Understand when to solve problems independently or escalate them with management.
Provide day-to-day supervision of lab personnel at Adaptive Biotechnology’s Clinical Laboratory Operation:
Responsibilities may include scheduling/task assignment within a lab area and monitoring of area team effectiveness and efficiency.
Utilize frequent and varied communication across diverse personnel for performance management.
Facilitate orientation for new personnel within a lab area and ensure training occurs in a timely manner.
Ensure all personnel are competent to perform clinical patient testing and competency is maintained per required regulations for all procedures performed by employee.
Ensure that continuing education requirements are met.
Ensure EHS policies and procedures are being followed and opportunities for improvements are escalated to EHS and management.
Monitors and ensures that acceptable test performance specifications are maintained through
Monitoring instrument and equipment maintenance and availability.
Resolving technical problems in accordance with policies and procedures.
As applicable, reviewing quality measures throughout the testing process to ensure accurate and reliable results.
Accountable for the timely delivery of Incident and Non-Conformance investigation
Triage, review and approve incident and non-conformance records.
Ensure records are complete by working with the appropriate quality teams and providing feedback to the investigator.
Ensure that incidents and non-conformances are appropriately documented, when necessary escalated to the Clinical Laboratory Director or their designee, and that appropriate remedial actions occur.