Job Title: Senior Project Manager

Company: Loenbro, LLC

Business Unit/Department: Loenbro West

Location: Dickinson, ND / On-site

Reports to: Area Manager

Employment Type: Full-Time

FLSA Classification: Exempt

About Loenbro

Loenbro is a trusted, long-term construction lifecycle partner to thousands of customers across the U.S. Our market spans all industries and our service offerings include Critical Electrical, Mechanical & Structural, Soft Crafts, Inspection, Underground Maintenance and Installation, and Fabrication. Our expertise lies in simplifying the complex and establishing long-standing relationships with our partners. We have a national presence but a local approach—every customer benefits from our capabilities and our care.

At Loenbro, we don’t just offer jobs—we build careers grounded in integrity, teamwork, excellence, and purpose. Join a team where your expertise is valued, your growth is supported, and your work helps maintain and enhance the critical infrastructure that powers communities across the nation.

Job Summary

The Senior Project Manager is responsible for driving revenue growth through customer relationship management, business development, estimating, project acquisition, project coordination, and service sales. This role develops new business opportunities, expands existing customer relationships, manages project execution from opportunity identification through completion, and ensures customer satisfaction and profitability across assigned accounts and projects.

Essential Job Responsibilities

Business Development & Customer Relationship Management

Develop, maintain, and strengthen relationships with existing customers to increase customer retention and growth.
Identify, pursue, and secure new business opportunities, service agreements, and larger contract
Respond to customer inquiries and requests for service work, contract projects, and solutions.
Schedule and conduct site visits to evaluate customer needs and project requirements.
Promote preventative maintenance programs, recurring service agreements, and other value-added service offerings.
Identify pull-through opportunities for capital improvements, construction projects, and expanded service offerings.
Develop long-term customer relationships through responsive communication and exceptional customer service.

Estimating, Proposals & Contract Management

Assess project scope, requirements, and customer objectives to develop accurate estimates and project budgets.
Solicit and evaluate vendor and supplier quotations for equipment, materials, and subcontracted services.
Prepare, review, and submit estimates, proposals, service agreements, and formal contract documents.
Ensure all contracts, proposals, and project documentation are accurate, complete, and consistent.
Support contract administration, collection efforts, and customer account resolution when necessary.

Project & Service Coordination

Coordinate project schedules, milestones, and customer communication throughout project execution.
Complete job setup and project initiation activities for awarded work.
Select and support Lead Technicians and provide the information, resources, and direction necessary for successful project execution.
Coordinate manpower requirements with Service Coordinators, Division Managers, and other operational leaders.
Work collaboratively with Project Specialists and division leadership to effectively allocate labor and resources.
Track project performance, including labor utilization, equipment status, schedule adherence, and customer satisfaction.
Serve as the primary customer contact for project updates, performance concerns, and service-related issues.
Coordinate rental equipment needs and ensure timely return or release of equipment when no longer required.

Financial & Operational Management

Ensure assigned projects and service work achieve established profitability goals.
Purchase packaged equipment and project-related materials as required.
Review material submittals and equipment specifications for accuracy and compliance.