Wordsmith

Wordsmith is building the legal operating system for in-house teams, and we are growing fast.

We believe in-house legal is becoming one of the most important functions in the AI era. Every business is moving faster, but legal work is still too often scattered across inboxes, chats, documents and disconnected systems.

Wordsmith brings that work into one system. Requests come in from across the business, AI agents handle the routine, lawyers stay in control where judgement matters, and every step is captured as work happens.

We are built for in-house legal, not law firms. Our goal is to help legal teams move faster, reduce unnecessary external counsel spend and become a function the business can run with.

More than 500 companies, including Financial Times, Safelite, Trip.com, Canva, Starling and Sage, use Wordsmith. Backed by over $100M from Index Ventures, General Catalyst, Highland Europe and others, we are building one of the defining companies in legal AI.

The role

Deployment Engineers own the technical side of getting Wordsmith live inside a customer.

Once a deal is signed, you’ll connect Wordsmith to the systems our customers already run on. That means identity and SSO, Microsoft 365 and SharePoint, Google Workspace, Salesforce, document management, chat tools, and MCP connections to the wider AI and data stack. You’ll design how data and permissions flow between them, build and test the integrations, and work through each customer’s IT and security requirements until everything works in production.

It’s part integration engineering, part solutions architecture, and part customer-facing problem solving. You’ll be the technical lead on every deployment you own, the person customer IT teams talk to, and the person who works out how to make it work when an integration doesn’t behave as documented.

This is a technical, hands-on role. You don’t need to be a lawyer, and we’re not necessarily looking for one. We’re looking for engineers and technical consultants who understand identity, APIs and enterprise SaaS, and who enjoy making systems talk to each other. Your focus is the technical foundation the rest of the deployment runs on.

You’ll work side by side with our Legal Engineers on every deployment. While you connect Wordsmith to the customer’s systems, they configure the platform itself: workflows, agents, playbooks and automations built around how the legal team works. You’ll plan the deployment together, agree what each integration needs to support, and make sure the connections you build give their configuration the data, documents and permissions it depends on.

What you’ll do

1. Integrations

Own the integrations for each deployment, including SSO and SCIM, Microsoft 365, SharePoint and OneDrive, Google Workspace, Salesforce, document management and chat tools

Configure and connect Wordsmith to customers’ wider AI and data stack through MCP

Build, test and harden integrations so they hold up in production, not just in a demo

2. Identity, Security & Access

Set up identity and access, including SSO with Okta, Entra ID and Google, user provisioning, roles and permissions

Work through customers’ security reviews, IT questionnaires and data-handling requirements

Make sure permissions in Wordsmith respect the permissions in the systems it connects to

3. Technical Solution Design

Take the technical handover from Sales and confirm the customer’s systems landscape, constraints and integration scope

Design how data, documents and requests flow between Wordsmith and the customer’s tools

Advise customer IT on the right architecture for their environment and where the trade-offs sit

Work with Legal Engineers to agree what each integration needs to support the workflows, agents and playbooks they’re configuring

4. Technical Delivery & Escalation

Lead the technical workstream of each deployment, from environment setup and integration build through testing to go-live

Diagnose and fix integration issues, and act as the escalation point for technical problems during rollout