About the Role

Join a technical delivery team building and launching AI agents for enterprise customers. You will lead hands-on implementations from initial scoping through launch and iteration, helping customers achieve reliable, high-quality customer experiences while sharing feedback that improves the agent-building platform.

What You'll Do

Own end-to-end execution of AI agent builds, from defining requirements and implementation plans through launch and ongoing improvement.

Write and maintain agent-building artifacts, configure agent workflows, and validate integrations.

Work directly with customer technical stakeholders to translate business needs into effective, reliable agent behavior.

Partner with product, engineering, customer success, and go-to-market teams to deliver implementations and surface platform gaps.

Use customer feedback and observed performance to inform agent improvements and platform development.

What We're Looking For

Typically 3 or more years of relevant experience delivering technical solutions end to end for customers.

Ability to write code in Python and experience working with APIs and building integrations.

Strong communication skills, sound technical judgment, and the ability to explain complex work clearly.

Experience building with or around LLMs, AI agents, conversational systems, or automation workflows is valuable.

A bachelor's degree in computer science or a related technical background, with strong engineering fundamentals.

Comfort working in a customer-facing technical delivery role that does not require owning pre-sales or the full product lifecycle.

Compensation & Benefits

Base salary: $175,000 to $230,000 annually. Visa sponsorship is available.

Location

On-site in New York, United States.